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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLECareer ObjectiveIdea guy looking to make a difference in a creative, open environment, willing to learn breadth of company and business as needed while promoting and achieving clearly defined missions and objectives.Skills SummaryExcellent communication skillsForecastingProspectingIndependent and team playerNegotiation skillsConflict resolutionNovember 2018 PresentCaregiver and estate manager for family memberFacilitator, Vice-President, and Community Liaison for DBSA Charlotte a peer-support, non-profit group for those dealing with mood disorders and their family and friends.Published Writer have had several poems and short stories published as well as write a music review for Free Jazz Blog.Professional ExperienceMECO, Matthews, NC Fire Inside Sales RepresentativeJune 2018 November 2018Utilize MAS 500 for sales entryUse ACT! For Lead, sale and post-sale inputs and follow up with internal and external teamsQuote and arrange freight shipmentsCold-call to introduce the benefits of companys services in adding value and managing inventory to a wide range of prospectsCosen Saws USA, Charlotte, NC - Inside Sales AssistantJanuary 2018 June 2018Utilize CRM for sales reporting, customer registration and tracking of leads and quotesLead, sale, and post-sale inputs and follow up with internal and external teamsQuote and arrange freight shipmentsMaintain current customer databaseAssist in marketing programs and in-house sales and demo eventsAssist marketing with printed materials for accuracy and clarity, web store development and maintenance as well as trade show presentations.Action Stainless & Alloys, Inc. Rock Hill, SC Inside Sales RepresentativeOctober 2015 November 2016Daily management of 25+ customer accounts totaling $8 - $10 million in annual salesManaged inventory, forecasting and production schedule for grinding and machining parts per customers specific job and delivery needsRespond to a variety of contacts requesting a wide range of sales from stock parts to machined partsSell value-added features of turning, grinding, and polishing as well as machining stainless and carbon steel barsMaintain market feedback daily to exceed customer expectations and maintain healthy GPJoseph T. Ryerson & Son, Inc. Charlotte, NC Inside Sales RepresentativeSeptember 2014 April 2015Utilize Salesforce to manage sales, important account information and call-out schedulingLeverage third-party buyouts to meet customers just in time needs while adding an average of 5%-10% GP to sales revenueResolve credit, shipping, and quality issues through educated teamwork for prompt customer satisfaction and retentionTrack competitive feedback daily to ensure customer expectations are exceeded while providing superior customer service and maintaining GPInitiate call-out program to contact and establish new buying cycles for undersold accountsDepartment corporate liaison for companys customer website Ryerson DirectCombi USA, Inc. Charlotte, NC Consumer Care ManagerMay 2013 February 2014Point of contact for outside sales representatives.Analyze sales reports, forecast sales projections, and manage inventory reports for retail accounts such as Amazon, Wal-Mart, and Target.Communicate promotions and new product launches across range of distribution channels.Manage two-person consumer affairs department to resolve escalated issues.Identify and track product quality concerns.Eastern Metal Supply, Charlotte, NC - Senior Inside Sales RepresentativeApril 2007 April 2013Grew business 11 % in 2012 continuing improvement from 2011 based on aluminum pounds sold.Responsible for customer base exceeding 500 businesses, largest territory in sales branch.Contact daily a variety of customers ranging in size, sales revenue, and applications.Prospect across a broad spectrum of potential customers to assess and supply their product needs.Work with Marketing, Purchasing and Logistics to exceed customer expectations and company goals.Handle day to day sales and special orders while adding value through introduction of new products.Additional Functional ExpertiseWordExcelOutlookAS 400SalesforceEducationCLEMSON UNIVERSITY, CLEMSON, SC, MASTER OF ARTS, ENGLISHWEST CHESTER UNIVERSITY OF PENNSYLVANIA, WEST CHESTER, PA, BACHELOR OF ARTS, ENGLISH |
