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Click here or scroll down to respond to this candidateCandidate's Name
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PHONE NUMBER AVAILABLE (c)EMAIL AVAILABLESummary of Knowledge/Skills/Abilities:Over fourteen years logistics experience including ability to multi-task, organize and prioritize tasks in a fast paced environmentVery detail oriented, ability to track problems through to final solutionAbility to build and ensure accuracy of various documents and reports using Microsoft ExcelAbility to manage or lead a part of a team ensuring corporate goals are met or exceeded and customers receive high quality serviceAbility to resolve complex problems in a professional mannerWork History:WMATA Bus Operations Manager Sept. 2022- PresentCoaching Operators for Drive-cam eventsIssuing traffic citations to operators from local jurisdictions and following up to ensure citations were either paid, contested, or otherwise taken care ofProcessing payroll for 400+ division employees on a weekly basisTracking absence, tardy, and other reports such as FMLA, workers Compensation in regards to the Operators attendance and issuing necessary discipline and referrals as per the CBATracking and monitoring allowed vacation for all 400+ division Operators under the CBA guidelines, daily and monthly quotaAssessing accidents, incidents and occurrences for all 400+ division Operators, and issuing discipline actions per the CBA when necessaryTaking Operators for random drug testing daily to specific designated locationsOverseeing the bidding of routes and making sure all Operators who came back from extended time off adhered to CBA to get back on a routeOversee the Depot Clerks, Training staff and other admin staffAuditing internal system to make sure that all documentation was up-to-date such as CDL, and DOT expiration dates for 400+ division OperatorsDomestic Supervisor, CEVA Logistics March 2019- Sept. 2022Oversee outbound operation for multiple shifts, managing a staff of upwards of 2 warehouse leads, 15 material handlers, and 4 office staffEnsuring all driver returns be converted, labeled, and correctly loaded into outbound trailersOversee the breakdown of inbound time sensitive medical freight that in turn is routed as air freight and following through for delivery to consigneescanning and uploading all BOLs to internal cloud known as OneScan to be attached to each HAWBOversee the return freight for Return Authorization (RA) as well as all OSD, field destroy, and donated freightRating live HAWBs for invoicing purposesWorking towards meeting and exceeding percentages of KPI reports such as POD on dock and Outbound performance windowsDirectly working with customers on escalated orders for resolutionEnsuring trailers are departed on time and loaded to capacity to lower cost per pound ratiosOversee orders pulled and processed through vendor portals as well as creating and labeling with FedEx and other carriers labels for LTL pick upOvernight Warehouse Manager, Office Depot June 2017-March 2019Oversee entire overnight operation and manage staff of 15 including 2 leads and 13 warehouse employeesIn charge of interviewing, hiring, disciplining, coaching, performance reviews, and terminating employees when applicableRoute balancing each night through Omnitracs to ensure that the loads were capable of being delivered the next day with little to no failure and closing routes before they are printedSupervising the unloading of the incoming freight as well as helping to unload the truck and sort if need beSupervising the scanning and loading of the freight onto the Office Depot box trucks and loading routes myself if need beKeeping track of and approving hourly employees PTO, as well as their weekly hours in Kronos and adjusting punches when applicable, managing light duty and FMLAManaging the drivers manifests, invoices, and store paperwork, ensuring they are printed, separated, and put in their boxesOverseeing morning load out with the driversConducting nightly stand-up meetings with the warehouse employees and driver meetings three times per week in the morningsOverseeing the leads on their tasks such as moving trucks, daily paper and water inventory, reports for: OS&D, daily Metrics, and PIT equipmentManaging all 3rd shift employees online training and ensuring each one is up to dateRouting and Dispatch Manager, Translogistix March 2014-June 2017Create routing for outbound freight deliveries and scheduling with customers for multiple accounts on a daily basis for upwards of 12 routesEnsuring deliveries are met within a specific time windowOversee driver files ensuring they are within DOT complianceDispatching on-demand courier jobsAnswering high-volume calls and dispatching jobs accordinglyScheduling appointments on third party vendor websites and in charge of corresponding with all customers in a timely fashionSupervised approximately 35 independent contractors working on behalf of several accounts including Wayfair, Manna, AIT, Baker Furniture, Mode Transportation ensuring all daily manifests reconciled to the products lined up for delivery, customers were contacted if product was not available for delivery and trucks were loaded correctly and began delivery on time.Responsible for the accurate preparation of the previous days delivery manifest including data entry of delivery coding of all deliveries for each driver and preparation/reconciliation of the weekly delivery report researching/resolving discrepancies.Daily inspection of over 20 delivery vehicles to ensure trucks follow the Department of Transportation (DOT) guidelines.Operations Manager, Cardinal Logistics Management Aug. 2012-March.2014Oversee approximately 20 Forward Air Solutions warehouse employees for Office Depot stores ensuring products are handled and stacked carefully, bins are processed in the correct order, corporate machinery and supplies are utilized safely and with care.Act as lead liaison between Forward Air Solutions, Office Depot, and Cardinal Logistics Management ensuring all products ordered are handled, packaged, and delivered in accordance with strict corporate guidelines minimizing corporate loss.Prepare the Key Performance Indicator (KPI), Over Short & Damaged (OS&D), and Transfer reports for upper management on a daily basis. Information provided includes;number of in-bound / out-bound trucks, pallet counts, store counts, missing/overage/damaged/incorrectly labeled products.Create routing for all outbound trucks delivering freight to Office Depot stores in the DC, Maryland and Virginia area using Microsoft Excel and routing software ensuring the most efficient routes are generated by the software.Responsible for the accurate preparation of all required driver paperwork for delivery including freight seals, bill of lading (BOL), and driver manifests.Checking, filing, sorting, auditing and storing all Driver Vehicle Inspection Reports (DVIR) and driver logs.Created new organization of safety files ensuring the annual DOT Safety Audit was successfully passed.Managed all drivers logged hours ensuring hours were DOT and Compliance, Safety, Accountability (CSA) compliant.Monitored the dispatch screens to ensure timely deliveriesOperations Supervisor, First Transit Oct. 2008- Mar. 2012Managed the daily operations of First Transit bus fleet comprised of 45 buses and 35 routes ensuring prompt bus service for Howard County.Developed an understanding of the drivers Collective Bargaining Agreement (CBA) to maintain the drivers daily schedules in accordance with the bi-yearly union agreement bid.Posted and awarded open work in accordance with the drivers CBA.Trained drivers, road supervisors and other operations supervisors.Ensured staff was compliant with OSHA, DOT and FMCSA rules and regulations including company and union policiesResponsible for the keying of accurate payroll data for 120 employees on a daily basis.Responsible for the accurate filing by vendor of all invoices matching the correct invoice to each account report for both operations and maintenance.Responsible for participation in company job fairs for other corporate locations including working with Human Resource managers creating over 500 new employee files and computerized profiles.Preformed background checks on prospective employees using USISEducation:Prince Georges Community College Largo, MD 2018Currently enrolled and taking classes towards a Business Management Degree.Bowie State University Bowie, MD 2005-2006Completed one year of basic college courses in the Honors Program, maintaining a 3.0 GPA. Courses completed; Calculus, English, Health, Psychology, French.St. Vincent Pallotti High School Laurel, MD 20053.4 GPA. Advanced courses included; AP biology, Advanced Western Civilization, and Calculus.Computer Skills:Knowledgeable in Microsoft Word, Excel, Publisher PowerPoint and Outlook.Knowledgeable in QuickBooks, Kronos, Dayforce and PeopleSoftDATASTREAM, QQUEST, CXT, SAUCON, APPIAN, TMW, XCELERATOR,AS400, WMS, OMNITRACS, ROADNET, MATRIX, XTuple (dispatching/routing software)Certifications:Spotted Lanternfly Certification, 2022Reasonable Suspicion Certification, 2019Transportation Security Administration (TSA) Certification, 2011, 2019Security Threat Assessment Certification, 2011, 2019Hazmat Handling Certification, 2019Forklift, Electric pallet jack Certification, 2018, also JJ Keller certified to retrain on PIT equipmentRide behind certified, 2019Safety Leader Certification, 2009 |
