| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Clerical AssistantEMAIL AVAILABLE PHONE NUMBER AVAILABLE Atlanta, GAhttps://LINKEDIN LINK AVAILABLEndyanthony/CAREER OBJECTIVEDedicated Clerical Assistant with nineteen years of experience in fast-paced environments. Organized and professional. Adept at managing multiple projects with ease using expert time management methods. Focused on driving productivity and exceeding objectives.WORK EXPERIENCEMoving CoordinatorAtlanta Peachtree MoversSeptember 2021 - current Atlanta, GAGrew existing customer accounts by 29% through exceptional customer service and effective sales techniquesQuickly triaged incoming calls, and escalated calls when necessary, reducing the average time to resolution by 19% Actively worked to display a courteous and empathetic attitude to customers, resulting in a net promoter score over 40Promptly handled an average of 80 customer inquiries and complaints per day with a 96% customer satisfaction rate Real Estate Clerical AssistantFulton County Superior CourtMar 2015 - Oct 2019 Atlanta, GARecovered over $4.6K in delinquent payments, cutting down company losses by 31%Facilitated paperwork such as closing statements, deeds, contracts, purchase agreements, and leases to increase efficiency by 13%Developed positive relationships with lenders, appraisers, home inspectors, and escrow companiesEDUCATIONBachelor of ArtsJournalismGeorgia State UniversityJan 1981 - May 1983SKILLSManaging CalendarsAccountingData EntryRapport BuildingInitiated negotiation processes, consulted with clients concerning market conditions, prices, mortgages, and legal requirements, to ensure a fair and honest dealingJudge Support AssociateFulton County Superior CourtAug 2010 - Mar 2015 Atlanta, GACoordinated the schedule of the judge with that of court administration, attorneys, prosecutor's staffDeveloped a case file indexing system for active case archiving, improving case completion rate by 28%Generated 60+ types of legal documents, including contracts, production services agreements, distribution agreements, and other commercial contractsSystematized filing system and research resource availability, increasing attorney efficiency by 16%Intake ClerkFirst AppearanceJun 2008 - Aug 2010 Atlanta, GAProcessed Warrants, Bonds, and sentencing Sheets for faxing to jailFiled and maintained forms, records, and reports; compiled, organized, and tabulated data; performedSystematized corporate records, including the drafting and processing of 15 resolutionsWorked as a liaison and point of communication between 12 executives and 40+ staff membersLead Appeals ClerkAppeals DivisionApr 2003 - Jun 2008 Atlanta, GAAnthonyPrepared defendants appellant cases to transmit to the State of Georgia higher courts after decisionsReviewed and processed legal documents such as bench warrants, bond forfeitures, subpoenasSupported additional functions in administrative, payroll, and reception areasUpdated and alphabetized records for 130+ customers and employees 5 days per week |
