Candidate Information Name Available: Register for Free Title Customer Service Account Manager Target Location US-DE-Middletown Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Middletown, DE Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork Experience:June 2022 to PresentDiscover - New Castle, DE - Account Manager/Probate SpecialistTaking inbound customer service calls, taking payments, assist customers with all questions and inquiries of their account, research as necessary, monitors risk level to customer and company, complies with industry and bank regulations, recording data and customer interactions. I also assist family members handling the estate affairs for deceased card members, took payments to settle balances for deceased card members, was detail oriented in my memos about interactions with family members. Lastly was empathetic and handled my deceased card members family with care and assisted them with all questions and concerns.April 2021 to May 2022Brandywine Valley SPCA - New Castle, DE - Front Desk ReceptionistAnswering phones, greeting customers, making copies, updating spreadsheets, scheduling surgeries and wellness appointments, faxing documents, and all other clerical duties.December 2018 to July 2019Starbucks - Newark, DE - Customer Service Representative/BaristaCash register, answered a multi-line telephone, helped customers with all questions and concerns, and prepared hot and cold beverages for customers.December 2013 to February 2017D&M Enterprises - Middletown, DE - Administrative AssistantAnswered customer service calls, filed documents, sent all faxes and copied work related documents. Took messages and scheduled appointments. Maintained and completed all clerical duties.Education:College:June 2003 to January 2006Delaware State University - Dover, DE - Bachelor's in secondary special educationHigh school:September 1999 to June 2003Middletown High School - Middletown, DE  High School DiplomaSkills: Customer Support/Customer Service Call Center Multi-line Phone Systems Phone Etiquette Administrative Experience Time management Microsoft Office Account Management