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| | Click here or scroll down to respond to this candidateCandidate's Name
Bogalusa, La. Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYDedicated and self-motivated Administrative Specialist with 10+ years of experience providing key leadership and direction in client engagement, data management, and complex administrative support. Adept at consolidating information sources to create accurate and detailed reports. Demonstrates strong analytical and problem-solving skills, making competent decisions based on historical data. Capable of meeting deadlines and prioritizing assignments to best support organizational goals and objectivesTECHNICAL PROFICIENCIESMicrosoft Office Suite (Word, Excel, & Outlook) QuickBooks Case Management Software Web - Based Applications & Databases Call Center Restaurant Management Customer Service Customer Retention Team TrainingCORE COMPETENCIESPlanning & Organization Adaptable & Flexible Interpersonal Communication Records Management Time Management Diversity & Inclusion Development & LeadershipPROFESSIONAL HISTORYLil Caesars General Manager 2023 - 2024Debs Pizza General Manager 2021 - 2023Manager's Food Handler CertificationCoordinate, select, develop and supervise restaurant staff to ensure smooth operations at all times.Greeted guests and make arrangements to seat them.Interviewed, hired and trained personnel to work in a restaurant environmentEnsured smooth coordination between the back and front of house activities.Determine stock levels needed for non-recurring, specialized items based on usage, inventory, project demands, seasonal demands, changing customer needs and projected depletions.Initiate and execute all safety procedures and standards with regard to the storage and receipt of food products.Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.Support dining and kitchen staff during service hours to guarantee customer satisfaction and repeat business.Timely address employee concerns and offer recognition to staff members who demonstrate exceptional performance.Effectively address customer complaints by communicating with kitchen staff and promptly providing replacement items.Hotrods 24 Hour Auto Office Manager 2015 - 2021Managing all aspects of daily operations, front office, and customer relations.Responsible for managing accounts receivable, inventory management, and supply ordering.Coding and entering invoices each day using QuickBooks software.Reconciling vendor statements and handled payment complaints or discrepancies.Administering payroll and maintaining proper documentation of employee personnel.Effectively handle all phone calls and general office duties of body shop to ensure smooth operations.Developed and maintained strong and clear communication and rapport with insurance companies.CTS Language Link Account Manager 2007 - 2012Point of contact for all special accounts including government agents, emergency personnel and law enforcement requesting interpreter services.Facilitated confidential communication between medical professionals and patients with interpretation needs.Connect business clients with interpreters to ensure all parties are comfortable in understanding their information.Schedule onsite appointments for interpreters to meet clients in person to interpret for them. |