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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEInformation Technology Management and Leadership Executive (ITMLE) with over 22 years of experience with complex, enterprise environments. A capable leader of cross-functional teams who administer and support business applications, yielding improvements in stakeholder satisfaction and operating efficiencies. Ability to thrive in dynamic and fluid technology environments while remaining focused on achieving bottom-line objectives.Professional ExperienceVP, Enterprise Applications Manager September 2022 Present TriState Capital Bank Pittsburgh, PASenior IT Manager who leads the effort to develop high-quality technology solutions to support digital platforms for banking operations. Contributes successfully to the insights for solution design, ensuring product success and alignment with enterprise architecture principles. The primary point of contact for stakeholders and product owners, with overall responsibility for system implementation, vendor management, maintenance, support and enhancement of 3rd party enterprise technology and customer-facing products. Strong technical and business acumen leveraging technical knowledge to coordinate Business Analysts, Data Systems Analysts, and Software Engineering. Drives the systems development life cycle that includes business analysis, requirements definition, development, quality assurance testing, user acceptance, and documentation. Manager, Enterprise Applications & Development November 2017 September 2022 K&L Gates LLP Pittsburgh, PA Leadership responsible for all aspects of the management of the assigned staff in the department including staffing, compensation, performance management, training and development, succession planning and to motivate the team to achieve business objectives and maintain a favorable employee relations climate. Actively participates in department strategy and policy development to address business issues. Production Management responsible for achievement of service levels objectives within the production environment for all Application Development owned platforms. Directs analysis of problems and ensures corrective actions are initiated up through resolution while ensuring timely status updates to the affected customers. Ensures problems are analyzed and addressed in a timely fashion. Drives other technical teams to identify, research and resolve problems with application systems, their associated interfaces, and underlying infrastructure. Systems Analysis works closely with customers, business analysts, Project Managers, and team members to understand business requirements and use them to drive the analysis and design of quality technical solutions. Manages the design process, ensuring results satisfy functional and organizational requirements. Conducts design reviews to ensure feasibility related to production support, risk, costs and alignment to industry standards and best practices, as well as internal policies and procedures. Reviews the development, testing and implementation plans, providing direction for highly complex projects. Oversees planning and recommendations of architectural changes based on new or changing business requirements or evolving technology. Development oversee the creation of, adherence to and improvement of the SDLC and development methodologies. Provides design recommendations based on long-term IT organizational strategy to include development of enterprise level application and custom integration solutions including major enhancements and interfaces, functions and features. Conducts design and code reviews to ensure development of high quality, maintainable programs that meet applicable standards and best practices. Ensures system, application configuration, and/or program code produced by vendors and staff members adheres to Firm standards and meets business requirements. Vendor Management manages the evaluation, selection, acquisition and implementation of tools utilized by the Development Support function. Partners with key vendors such to ensure that the Firm is fully leveraging the investment in their tools. Proactively and routinely meet with vendors to identify opportunities for training and development as well as maintain communication on future versions and strategic direction and how it relates to our environment. Make recommendations to Leadership to inform future IT strategic planning. Customer Service and Relationship Management ensure that communication with supported areas within the firm is frequent, timely, open and responsive. Develop and maintain relationships with key stakeholders to further understand their business needs. Be actively engaged in the break/fix process for level 1 service issues making sure communication to key stakeholders is happening for affected areas. Provide advice and guidance in requirements definition, business process redesign and managing change, planning and prioritization. Application Analyst Supervisor / Project Team Lead October 2001 November 2017 Reed Smith LLP Pittsburgh, PA Information Technology Application Project Lead for software and system implementations, migrations and upgrade projects. Assign, monitor and prioritize the work of application analysts while providing technical and administrative support. Manage team productivity to resolve open incidents in a timely manner. Perform Application Analyst evaluations and yearly reviews. Manage and maintain vendor relationships. Research of new applications/technology to continually improve the user and customer experience. Member of Information Security panel (ISF) as a Subject Matter Expert for the Firms ISO 27001 Certification Serve on the Firms Information Technology Cybersecurity Incident Response Team (CIRT). Develop and maintain the I/T Departments Knowledge Base documentation, with strong Knowledge-Centered Support (KCS) experience.EducationManagement Information Technology (Degree not obtained) Attended 2001 - 2004 Duquesne University Pittsburgh, PAInformation Technology (Degree not obtained) Attended 1999 - 2000 Point Park College Pittsburgh, PAAssociates Degree Restaurant Management and Culinary Arts 1992 International Culinary Academy Pittsburgh, PAAffiliationsInformation Technology Management August 2022and Leadership Executive (ITMLE)The Community at Holy Family Manor January 2011 December 2018 President, Board of TrusteesThe Community at Holy Family Manor January 2011 December 2018 Board TrusteeSt. James Catholic School April 2015 June 2022Board of AdvisorsInternational Legal Technology Association (ILTA) October 2001 September 2022 Member |
