Candidate Information Title Customer Service Delivery Target Location US-IL-Machesney Park Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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TAYLORMOORMANEMAIL AVAILABLEPHONE NUMBER AVAILABLEMachesney Park, IL Street Address
Bold ProfileInsightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. PROFESSIONAL SUMMARYClaire's Boutique - ManagerRockford, IL  03/2022 - CurrentVictory Tap - Bar ManagerRockford, IL  06/2020 - 01/2022WORK HISTORYIncreased team productivity by implementing streamlined processes and effective communication strategies.Achieved departmental goals by developing and executing strategic plans and performance metrics. Exceeded company sales goals.Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.Closed out cash register and prepared cashier report at close of business.Created a welcoming atmosphere, fostering a loyal customer base and repeat business.Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.Mentored and trained staff members to ensure exceptional customer service standards.Kept alcoholic beverages well-stocked and organized to meet expected demands.Maximized customer service by training staff, overseeing operations, and resolving issues. Crafted special drink and cocktail menu items for seasonal offerings. Adhered to state laws regarding alcoholic beverage services and customer regulations.Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.Streamlined inventory management for optimal stock levels and reduced waste.Developed strong relationships with suppliers, negotiating favorable terms and pricing.SKILLS Team Leadership Time ManagementVerbal and writtencommunication Complex Problem-Solving Staff Management Cross-Functional Teamwork Schedule Preparation NegotiationCustomer RelationshipManagement (CRM)West Corporation - Team LeaderMachesney Park, IL  06/2005 - 12/2009Supervised team members to confirm compliance with set procedures and quality requirements.Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.Built strong relationships with customers through positive attitude and attentive response.Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.