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Memphis, TNEMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a keen, hard working, reliable and excellent time keeper. I am a bright and receptive person, able to communicate well with people at all levels. I am good at working using my own initiative and I am flexible in my approach to work duties. I have a good sense of humour and a pleasant approach. Willing to relocate to: Memphis, TNAuthorized to work in the US for any employerWork ExperienceCSRCaissa Public Strategy-Memphis, TNMay 2024 to PresentDoing cold calling calling parents trying to get kids enrolled into the diff districts Quality Assurance ManagerCOOK'S WAREHOUSE INC-Memphis, TNMarch 2024 to PresentI analyze data, provide spec sheets make sure SOP is in place. Responsible formonitoring and ensuring high-quality standards in production, inspecting processes and outputs, and supervising staff Homemakerself-employed-Memphis, TNAugust 2020 to PresentIm basically a stay at home mom thats ready to get back in the work field. Quality Control InspectorThermo Fisher Scientific-Memphis, TNJanuary 2021 to May 2024I inspect different types of medicine to make sure its not out of date, check numbers and paperwork to be sure everything matches. Name, Date, Address Lot numbers ect Auditor IIGEODIS-Memphis, TNApril 2018 to January 2019I counted orders to assure accuracy. I went from a temp to full time in a months time. I was promoted from Auditor to Machine Operator.Machine OperatorWilliam Sonoma-Olive Branch, MSSeptember 2013 to November 2015As a Machine Operator I assured quality and production monogramming different item for customers. Customer Service RepresentativeBraun Research Inc.-Memphis, TNApril 2009 to October 2013As a customer service rep I provided exceptional customer service skills, answer questions, and provided excellent supportEducationSome College in XRay TechAnthem College-Phoenix - Memphis, TNFebruary 2014 to October 2014High school or equivalent in GEDBridges Assessment Center - Memphis, TNJune 2013 to July 2013Skills Manufacturing (10+ years) Machine Operator (6 years) Packaging (2 years) Auditor (3 years) Assembly Data Entry (2 years) Excel (5 years) Forklift fast learner (10+ years) Auditing Internal Audits Quality Inspection (5 years) Quality Control (3 years) Quality Assurance (5 years) SAP (5 years) Calipers (5 years) Quality Audits (2 years) Micrometer (3 years) Blueprint Reading (3 years) ISO 9001 (3 years) CNC (Less than 1 year) Calibration (3 years) Negotiation Customer service Typing (5 years) Quality Management (3 years) ERP Systems Fabrication Microsoft Office (5 years) Precision measuring instruments (3 years) 5S (5 years) Supply chain CNC milling machine (10+ years) PPAP (Less than 1 year) Microsoft Excel Computer literacy Microsoft Word Customer service (10+ years) iOS Mac OS Software troubleshooting Windows Lean manufacturing Communication skills MRP Basic math GD&T (10+ years) CNC Lathe Quality control Data collection Customer service Microsoft Access Hospital experience Typing Guest services Clerical experience Leadership Blueprint reading Assembly Windows Manufacturing Medical terminology Google Docs ISO 9001 Continuous improvement Medical records Driving HIPAA GD&T Compliance management Negotiation Mac OS Customer support Cash register Smartsheet Telemarketing Encryption Computer networking Software troubleshooting iOS Phone etiquette Communication skills Sales CordovaCertifications and LicensesDriver's LicenseNovember 2018 to PresentFirst Aid CertificationAssessmentsWorkplace safety ProficientJanuary 2021Using safe practices at workFull results: ProficientAttention to detail ProficientJuly 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientWork style: Reliability ProficientApril 2024Tendency to be reliable, dependable, and accountable at work Full results: ProficientWork style: Professionalism ProficientMay 2024Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientCustomer service ProficientSeptember 2020Identifying and resolving common customer issuesFull results: ProficientFood service: Customer situations ProficientAugust 2023Identifying and addressing customer needs in a food service setting Full results: ProficientManagement & leadership skills: Planning & execution Completed April 2024Planning and managing resources to accomplish organizational goals Full results: CompletedWork style: Reliability ProficientAugust 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientManufacturing fit ProficientSeptember 2021Measures the traits that are important for success in manufacturing roles Full results: ProficientCustomer focus & orientation CompletedAugust 2022Responding to customer situations with sensitivity Full results: CompletedWork motivation ProficientApril 2021Level of motivation and discipline applied toward work Full results: ProficientSupervisory skills: Motivating & assessing employees Proficient April 2024Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientAdministrative assistant/receptionist Proficient September 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientCall center customer service ProficientNovember 2022Demonstrating customer service skills in a call center setting Full results: ProficientFood safety ProficientJune 2024Knowledge of proper food and equipment handling safety measures Full results: ProficientWarehouse safety ProficientNovember 2022Using safe practices in a warehouse settingFull results: ProficientBartending ProficientApril 2024Understanding, pouring, and mixing drink ordersFull results: ProficientSales skills ProficientSeptember 2021Influencing and negotiating with customersFull results: ProficientHome health aide skills ProficientApril 2024Providing care to patients in a home settingFull results: ProficientAttention to detail ProficientFebruary 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientMedical receptionist skills CompletedJune 2024Managing physician schedules and maintaining accurate patient records Full results: CompletedFront desk agent (hotel) ProficientApril 2024Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |