Candidate Information | Title | Customer Service Patient Care | Target Location | US-TX-Lewisville | | 20,000+ Fresh Resumes Monthly | |
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| | Click here or scroll down to respond to this candidateOBJECTIVEDedicated professional with extensive experience in pharmacy operations and healthcare administration. Proven ability to manage pharmacy workflows efficiently while ensuring accuracy and patient safety. Skilled in medication dispensing, inventory management, and customer service. Experienced in healthcare administration, overseeing daily operations, regulatory compliance, and staff management. Adept at fostering teamwork, optimizing processes, and delivering high-quality patient care. Dedicated professional with extensive experience in pharmacy operations and healthcare administration. Proven ability to manage pharmacy workflows efficiently while ensuring accuracy and patient safety. Skilled in medication dispensing, inventory management, and customer service. Experienced in healthcare administration, overseeing daily operations, regulatory compliance, and staff management. Adept at fostering teamwork, optimizing processes, and delivering high-quality patient care.SKILLSStrong understanding of Data analysis concepts and techniquesProficient in statistical analysis and data visualization tools such as Excel, Power biFamiliarity with SQL for data manipulation and queryingExcellent communication and teamwork skillsDetail-oriented with a focus on delivering high-quality resultsAbility to adapt to changing priorities and deadlines in a fast-paced environmentAbility to quickly learn new tools and technologies.Detail-oriented with a focus on data accuracy and quality.Understanding of healthcare data sources, such as Electronic Health Records (EHR), claims data, administrative data, clinical trials data, and public health datasets.Given the evolving nature of healthcare data analytics and technology, a willingness to learn new tools, techniques, and industry trends is crucial for staying updated and adapting to changing requirements.Ability to collaborate with healthcare professionals, IT experts, policymakers, and other stakeholders to understand data needs, interpret findings, and implement data-driven solutions.EXPERIENCEAdministrative Assistant- Specialty urgent care and med spa (oct 2022-2023)1.Supported administrative functions by organizing schedules, managing appointments, and maintaining records using Jira for task management.2.Implemented Agile practices to streamline administrative processes, resulting in improved efficiency and customer satisfaction.3.Acted as a liaison between departments, facilitating communication and information sharing to enhance operational effectiveness.4.Utilized Power BI to analyze administrative data, identify trends, and generate reports for management review and strategic planning.Graduate Assistant TWU (August 2018- 2019 August)1.Correcting papers and submitting to students and uploading in computer2.Preparing presentations and videos for class lectures3.Solving student issues4.Set up, operate, and maintain lab equipments and instruments5.Monitor lab experiments6.Maintain microbial culture, tissue culture, PCR, RNA/DNA isolationProjectBaylor Scott and White Volunteer, Patient care coordinator (Jan 2017 April 2017)1.Handling of rescheduled, declined, missed and reassigned requests2.Answering telephone calls using courteous protocol and take messages as appropriate3.Tracking information for physician order and for physician signatures daily basis4.Updating insurance information on patients portals5.Skilled in medication dispensing, inventory management, and customer service.Mac Arthur Family and urgent Care Internship (March 2017- July 2017)1.Assisted in the coordination of healthcare projects using Jira, ensuring tasks were assigned, tracked, and completed efficiently.2.Participated in Agile ceremonies such as daily stand-ups, sprint planning and retrospectives to support project teams in delivering timely and high-quality outcomes.3.Collaborated with cross-functional teams to gather requirements, prioritize tasks, and address project impediments in alignment with Agile principles.4.Utilized Power BI to analyze healthcare data and create insightful visualizations, aiding in decision-making and process improvement initiatives.EDUCATIONTexas Womans University (2018 -2019)PHD in Molecular biology (Discontinued)University of Texas at Arlington (2015 -2017)Masters in healthcare administrationTKR Institute and Technology (2009 -2013)MTech in BiotechnologyCERTIFICATIONCertified Initial pharmacy technician trainee (registration number 371819)Certification of excellence in Microsoft skill and technology- UDEMYCertificate in training on clinical data management DLI LabsSygneomics training on molecular DNA techniquesSAS CLINICAL and SAS Programming for R users certification in LinkedInSQL training by kiranam technologies Inc.Data visualization essentials with power BI by AHMED OYELOWO onlinePower BI training by Kiranam technologies Inc. |