| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Noblesville, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceAdministrative AssistantAllCare Rheumatology - Westfield, INMarch 2022 to October 2024I did all positions in the front office. Check in, verify insurance, answer multiple phone lines, scheduled, cancelled, and rescheduled appointments. Checked patients out. Entered new patient demographics, created patient chart, called and scheduled appointment went over all policies with patient, mailed out new patient packet with followup call to assure they received it. I scanned all paperwork through out the practice into patients chart into correct category. I kept front office clean and organized. Let manager know when and what supplies we're needed. Resolved any issues that came about with patients that I could. I also processed payments that patients made. Patient Service RepresentativeThe Care Group Cardioligy at St Vincent Medical Hospital - Indianapolis, IN October 2008 to January 2013ResponsibilitiesScheduled procedural and office appointments in a high volume call center for sixty Cardiologists in two locations. Collected new patient demographics and established patient history updates and evaluated patient records for required testing and procedures. Templated appointment schedules for up to twenty- five doctors according to their specifications and company guidelines. Monitored assigned doctors' schedules for adherence to specifications and guidelines and corrected as needed. Troubleshooted special patient needs according to nurse feedback. Trained new department employees in policies and procedures and use of computer programs.AccomplishmentsI am a dependable, trustworthy employee. I was very much a team player. I got along with other employees very well. I always took responsibility for my duties to be done and took leadership of other duties as well.Skills UsedVery good customer service in a timely fashion with every call. Was very helpful to the nurses fitting special request appointments into Dr schedule. Showed team leadership and was very helpful to other employees when help was needed.EducationHigh school diploma in general classesKokomo High School - Kokomo, IN1970 to PresentSkills I also entered patient and new patient demographics (10+ years) Front Office (10+ years) Hospital (6 years) Customer Service (10+ years) Front Desk (10+ years) Call Center (5 years) Sales (10+ years) Medical Records (2 years) Insurance Verification (2 years) Medical Scheduling (8 years) Epic Multi-line Phone Systems (5 years) Medical Office Experience (10+ years) Patient Care (10+ years) Customer service Leadership Front desk HIPAA Hospital experience Medical records Medical office management Typing Phone etiquette Administrative experience Patient service ICD-10 Office management Office experience Medical receptionist Supervising experience Organizational skills Multi-line phone systems Medical office experience Cash handling Pet care Communication skills Cash register Microsoft Excel Analysis skills Medical administrative support EnglishCertifications and LicensesDriver's License |
