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Click here or scroll down to respond to this candidateCandidate's Name
Cleveland, OH Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPhlebotomy, Street Address /2024Phlebotomy Training Specialists - Cleveland, OHAssociate of Science: Phlebotomy, Medical Assistant, EKG, Street Address /2009 Remington College - Cleveland, OHHonor RollGraduated with honors3.7 GPAHigh School Diploma: 05/2002Middletown Highschool - Middletown, OhioDriven professional with a diverse background in Administration. Excelled in roles requiring exceptional computer skills and leadership prowess. Known for outstanding problem-solving abilities and collaboration talent, achieving significant team efficiency improvements. Demonstrates a unique blend of communication and organization skills, ensuring success.Computer skills. Leadership experience.Communication skills. Organization skills.People skills. Collaboration talent.Problem-solving abilities. Specimen PreparationData Entry VenipunctureInfection Control Patient confidentialityEDUCATIONPROFESSIONAL SUMMARYSKILLSWORK HISTORYOffice Manager, 06/2021 - CurrentLegacy Home Health Services Cleveland Heights, OH Streamlined office operations by implementing efficient filing systems and organizational strategies. Enhanced team productivity by delegating tasks effectively and overseeing daily workflow. Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly. Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.Alternative Administrator, 08/2015 - CurrentNoor Home Healthcare LLC Cleveland Heights, OHImproved patient care by implementing updated policies and procedures in the alternate administrator role. Streamlined office processes for increased efficiency and improved overall work environment. Enhanced employee performance through consistent training sessions and evaluations. Reduced operational costs with careful budget management and resource allocation. Developed strong relationships with patients, families, and staff to maintain a positive atmosphere in the workplace.Collaborated with multidisciplinary teams to develop comprehensive care plans for patients, ensuring optimal outcomes.Ensured compliance with all federal, state, and local regulations by staying up-to-date on industry standards and maintaining accurate documentation.Conducted regular audits of patient records to identify areas of improvement and maintain high-quality service delivery standards.Recruited hired, and trained exceptional healthcare professionals to build a dedicated team focused on providing quality patient care.Evaluated employee performance regularly, providing constructive feedback for continuous growth and development within the organization.Fostered a culture of collaboration among staff members while empowering them to take ownership of their roles in providing excellent patient care.Addressed any concerns or complaints from patients or family members promptly, resolving issues professionally and efficiently.Maintained open lines of communication with staff members through regular meetings, promoting transparency within the organization.Maintained personnel records and updated internal databases to support document management. Office Manager, 05/2013 - 06/2015Gateway Home Healthcare Cleveland, OHStreamlined office operations by implementing efficient filing systems and organizational strategies. Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.First Aid & CPR InstructorPhlebotomy State Certificate #OH-PHONE NUMBER AVAILABLENationally Certified Phlebotomy TechnicianCertificate Number-N24104435Expiration Date-05/31/2026PT - Phlebotomy TechnicianCERTIFICATIONS |
