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Case Management Medical Assistant Resume...
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Title Case Management Medical Assistant
Target Location US-AZ-Phoenix
Phone Available with paid plan
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Candidate's Name
Street Address  E HAMPTION AVEMESA AZPHONE NUMBER AVAILABLEPROFESSIONAL SUMMERYI AM SKILLED AT PROVIDING DIRECT CARE AND ALL ADMINISTRATIVE SUPPORT SERVICES ALONG WITH CASE MANAGEMENT SKILLS, AND SUPERVISE GROUP HOME AND LEADERSHIP.MEDICAL ASSISTANT KAYS FAMILY HEALTHCARE2-2024 TO CURRENT PRESENTJOB RESPONSBLITIES POSTIONS:SETTING APPOINTMENTSORDERING LABSKEEPING PATIENTS FILE IN ORDER AND UPLOATEDIN PUTTING NEW GROUP HOME PATIENTS AND ANY NEW MEDICATIONSAS WELL AS OUTSIDE PATIENTSKEEPING OFFICE CLEAN AND ORGAINIZEDCALL REMINDERS TO PATIENTSFOLLOW UP CALLS AS NEEDEDDATA ENTERY OF FILESCALLING VERIFICATION OF HEALTH INSURANCE AND CO PAYSSENT OUT INVOICES FOR PAYMENT BY EMAILL OR TEXT TO PATIENTSKEEPING DOCTORS SPREEDSHEETS UP TO DATE FOR PAYROLLKAYS HOME CARESUPERVISIOR AND CORRDINATION OF CAREJOB RESPONSBLITIES POSTIONS:05  2022 TO 3-2024Enhanced residents'' quality of life by developing and implementing individualized care plans.Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.Mentored and coached staff to improve performance and interactions with residents.Monitored direct care activities for optimal patient protections and infection control standards.Managed budgets effectively to maintain resources for both staff and residents within the group home setting.FOCUSE FAMILY SERVICESCASE MANAGER AND MVD SPECIALIASTImproved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.Trained new team members on best practices in case management, contributing to a consistent quality of care across the organization.Prepared comprehensive progress reports detailing client achievements, challenges faced, and recommendations for continued support services moving forward.Utilized motivational interviewing techniques to build rapport with clients and foster a supportive, non-judgmental environment for open communication.Conducted regular follow-up meetings with clients to monitor progress towards goals outlined in case plans while making adjustments as necessary.Streamlined internal processes by developing more efficient case management tools and procedures, resulting in increased productivity among team members.Advocated for clients during meetings with service providers or legal representatives, promoting informed decision-making processes that respected individual autonomy and dignity.Maintained accurate and timely documentation for all client interactions, ensuring compliance with regulatory requirements and confidentiality standards.Conducted detailed assessments of clients'' needs, strengths, and barriers, ensuring appropriate resource allocation.Implemented evidence-based interventions aimed at reducing recidivism rates among justice-involved clients.Coordinated appropriate referrals to external agencies based on thorough assessment of client needs and goals.Enhanced communication between clients and service providers, resulting in better coordination of care.Managed high caseloads efficiently, prioritizing cases based on urgency and need.Collaborated with interdisciplinary teams to provide comprehensive support for clients facing complex challenges.Facilitated successful client transitions from institutional settings to community-based living environments.Evaluated program effectiveness through ongoing monitoring and analysis of key performance indicators, driving continuous improvement efforts within the organization.Developed strong relationships with community partners, leading to increased availability of resources for clients in need.Provided crisis intervention and support during critical incidents involving clients or their families.Assisted clients in navigating complex healthcare systems by providing guidance on insurance coverage options, connecting them with appropriate medical providers, and helping them understand available treatment modalities.Maintained current knowledge of industry best practices and relevant legislation affecting service delivery, ensuring that all client interventions were evidence-based and compliant with applicable guidelines.Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.Collaborated with an interdisciplinary team to determine timely delivery of services.Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.Developed and implemented comprehensive case management plans to address client needs and goals.Monitored clients' progress and tracked client services to provide crisis interventions.Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.Evaluated treatment plans against individual goals and healthcare standards.Developed and implemented safety plans for clients at risk of harm to provide protection.DUI CLASSES PER THE CURRICULUMDUI SCREENINGDOCUMENTATION OF CLASSESWORKED WITH PROBATION & THE COURTSCARE GIVER A PLACE LIKE HOME4-2018  10-2019Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.Greeted guests in with friendliness and professionalism.Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.Worked closely with management to provide effective assistance for specific aspects of business operations.Strengthened client relationships through consistent follow-up communication and efficient problem resolution.Maximized staff performance by assisting with training, onboarding, and performance evaluations.Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.Assisted clients with daily living needs to maintain self-esteem and general wellness.SHOTHWEST BEHAVIORAL HEALTH SERVICES03-2007 -10 2014JOB POSTIONS BHTRESPONSIBILITYSSelf-motivated, with a strong sense of personal responsibility.Worked effectively in fast-paced environments.Skilled at working independently and collaboratively in a team environment.Proven ability to learn quickly and adapt to new situations.Excellent communication skills, both verbal and written.Worked well in a team setting, providing support and guidance.Demonstrated respect, friendliness and willingness to help wherever needed.Assisted with day-to-day operations, working efficiently and productively with all team members.PRE-PAIRED HOMES AND OFFICE FACLITIES FOR STATE INSPECTIONSKEPT TRACT OF FIRE DRILLS INSPCTIONS AND LOGSAPPARTMENT INSPECTIONS OF CLIENTSTRANSPORTATIONS TO EVENTS ANDASSISTED IN INTAKES AND DISCHARGESASSISTED WITH DES DOCUEMENTS WITH CLIENT AND PHONE CALLSWORKED WITH CASE MANAGERS AND STAFFING AND ART MEETINGSSUCCESSFUL JOURNERYS INTERGRATED CARE2015  2018Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.Monitored workflow to improve employee time management and increase productivity.Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.Maintained compliance with company policies, objectives, and communication goals.Evaluated employee performance and coached and trained to improve weak areas.Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.Achieved results by working with staff to meet established targets.ASSISTED WITH ALL STAFFING / ART'S MEETINGMONITORED AND SUPERVISIED AND PERFORM QALITY CONTROL OF ALL MEDICATIONS OF CLIENTS.ORGANIZED AND ASSIST WITH SERVING MEALS PER MENUORGANIZED FOOD SHOPPING PER MONTHAND ORDERED MED'S AS NEEDED FOR REFILLSSUPERVISIED 5 OF THE GROUP HOMES AND STAFF AS WELLREVIEWED MARS WEEKLYORGANIZED AND COORDINATED APPOINTMENTS WITH PROVIDERSPREPAIRED AND TRANSPORTED CLIENTS TO AND FROM APPOINTMENTSDOCUMENTED AND RECORDED DAILY ACTIVITIESPREPARIED AND ADMINISTERED MEDICATIONS ACCORDING TO PHYSICIANS ORDERSFACILITATEDAND PARTICIPATED IN INTERDICPLINARY TEAM STAFFINGS TO INCLUDE PROBATION OFFICERS CASE MANAGERS AND TREATMENT TEAM.COORDINATE ND FACILITATED SERVICES WITH MEDICAL AND BEHAVIOR PROVIDERS IN THE COMMUNITYCERTIFICATE RECIVED AND TRAININGSCPR / FIRDT AID,MEDICATION CERTIFACTIONHIPPA COMMUNICACATIONS CERTIFICATEHIPPA BASIC COURSE CERTIFICATECERTIFICATE OF OPIOID OVER DOSE PREVENTION (NALOXONE)CERTIFICATE COMPLETION VITAL SIGNS MEASURING PULSE RATECERTIFICATE COMPLETION TAKING BLOOD PRESSURECOMPREHENSIVE TRANING SERVICES LLC. CERTIFICATE OF COMPLETION SUPERVISORY CARE TRAINING (20) HRS.PERSONAL CARE TRAINING (30) HRS.DIRECT CARE TRAINING (12) HRS.LICENSED BY THE STATE OF ARIZONA BOARD FOR PRIVATE POST SECONDDARY EDUCATION LICENSE V1440CERT NO. 386USPRA. PSYCHIATRIC REHABILITATION ASSOCIATION CERTIFICATE DECISION MAKING AND THE USE OF PSYCHIATRIC MEDICATION RECOVERY PROCESS 4-30-2008.TRAINING INSTITUTE SOUTH BEHAVIORAL HEALTH SERVICES CERTIFICATE PAYCHOPHARMACOLOGYCRISIS INTERVENTION RESOLUTION TRATION WITH THERAPEUTIC OPTIONS 01-29-2011COMMUNICATION SERIES LEADERSHIP STYLETRAINING CULTURAL COMPETENCY NATIVE AMERICATIONS AND MENTIAL HEALTH 01-12-2010CERTIFICATE OF ACHIEVMENT BHT CERTFICATE CASE MANAGER (SEASONAL AFFECTIVE DISORDER 2-04-2017CERTIFICATE FIRE EXTINGUISER SAFTY 5-07-2019 SAFE PERSONNEL TRAININGCERTIFICATE OF MANAGING CHAOS 08-30-2017CERTIFICATE OF SUICIDE INTERVENTION 5-31-2017

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