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Click here or scroll down to respond to this candidateCandidate's Name
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Phone: PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLEOBJECTIVETo obtain a position which provides an opportunity to incorporate and build abilities. EDUCATIONNorthern Virginia Community College, Woodbridge, VA Major: Information TechnologyEXPERIENCEBungalow Alehouse, Woodbridge, VAAssistant General Manager/ General Manager August 2019-May 2024 Took over operations 5/2020 and successfully was able to run the store through pandemic through finding different ways to keep all costs down. Increased profits 5-10% annually post pandemic restrictions. Negotiated with food/bev vendors to get the best quality products at better prices while maintaining quality standards to cut costs and increase revenue. Implemented and oversaw training programs for FOH and BOH which increased speed of service all around. Put communication standards in place between FOH and BOH to reduce ticket times and miscommunications. *Includes responsibilities listed below as well. Fattys Taphouse Seafood and Grille, Stafford, VA/ Spotsylvania, VA Assistant General Manager/ General Manager August 2017-August 2019 Involved in the purchasing decision and opening of a new restaurant Inputting employees into payroll system and running the payroll bi-weekly. Keeping labor costs between 20-25%. General Maintenance. Placing food orders twice a week while maintaining a 25-30% food cost percentage. Placing beer and liquor orders weekly for a 36 tap beer system. Making sure health code standards are being maintained and proper food safety protocol is being used at all times. ServSafe Manager Certification. Hired and managed host, service, kitchen, and bar staff, amounting to approximately 50 employees. Built a menu and input all items into company software programs to compute, control, and analyze sales and inventory. Data entry and minor technical servicing of company software Held staff meetings and individual conferences to discuss areas of improvement, provide effective communication, and ensure clarity of company policies. Impulsive decision making regarding customer situations and escalations Provided superior customer service, and developed strong clientele Constant observation and awareness for potential fraud and reporting errors Responsibilities also included depositing cash, reconciling sales, credit, and cash reports.Tims Rivershore, Dumfries VAManager/Bartender April 2012 - August 2018Morgans Sports Bar and Lounge, Woodbridge VABartender March 2010 - May 2012Mac & Bobs Restaurant, Salem, VAAssistant Manager June 2008 - February 2010 Managed service, kitchen, and bar staff, amounting to approximately 35 to 40 employees. Utilized company software programs to compute, control, and analyze sales and inventory. Data entry and minor technical servicing of company software Held staff meetings and individual conferences to discuss areas of improvement, provide effective communication, and ensure clarity of company policies. Impulsive decision making regarding customer situations and escalations Provided superior customer service, and developed strong clientele Constant observation and awareness for potential fraud and reporting errors Responsibilities also included depositing cash, reconciling sales, credit, and cash reports.Bartender, Server, & Trainer March 2008 February 2010 Communicated with staff, wait staff, and management to ensure efficient customer service Balance various tasks such as taking phone orders, meeting customer needs, operating and maintaining a cash drawer and completing credit card transactions Train new employees regarding job tasks and company policy and procedures Implement sound judgment skills when working as a bartender Famous Daves Restaurant, Woodbridge, VAWaiter, Server Trainer August 2004 July 2010REFERENCES AVAILABLE UPON REQUEST |
