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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEU.S. CitizenCore Competencies Detailed Accountant with excellent customer service experience in assisting and resolving client issues such as budget discrepancies, financial reporting, payroll tax analysis, and bank reconciliation. Strong attention to detail while working in a high pace environment where many client issue cases needed to be resolved in a time sensitive manner. Proficient skills in various ERP and bookkeeping software such as SAP, Oracle, QuickBooks, and Microsoft Office. Strong communication skills to synergize ideas for positive results among peers and coworkers. EducationBachelor of Science in Accounting Diploma in Principles of Accounting St. Joseph College, Karachi Pakistan Stratford Career Institute January 1989 to March 1992 January 2007 to December 2009 Certifications:SAP Professional Certificate (2023)Intuit Bookkeeping Professional Certificate + QuickBooks Online Certification (2022) Financial Reporting Specialization Certificate - University of Illinois (2022) Work ExperienceSenior Payroll Tax Analyst, Alight Solutions, Remote, TX, September 2022 October 2023 (Contract) Served as subject matter expert for all tax-related project activity for over ten clients at once which included researching and responding to all accounting and payroll questions received from the clients. Worked in SAP to understand their issues, designing processes, and then proposing those solutions to the clients. Communicated with various agencies to file taxes in over 25 states working with Form 940, Form 941, and in the EFTPS system. Worked in Oracle to maintained payroll related general ledger accounts and was responsible for the reconciliation and accuracy of numerous accounts within a complex accounting system. Responsible for daily, monthly, quarterly, and annual reconciliations activities as needed including tax panel set ups and audits. Handled year-end project activities including testing, W2 balancing, file validation, and release. Collaborated with various departments to anticipate problems and proactively deal with difficult situations while communicating appropriately with all clients.Accounting & Finance Administrator, 7-Eleven Corporate, Irving, TX, April 2016 Aug 2022 Analyzed franchisee store budgets, balance sheets, and projections for accurate financial reporting with the use of Microsoft Excel. Provided excellent customer service by communicating with franchisees through email and phone to process their issues efficiently and accurately. Investigated, analyzed, and resolved financial management reports for any variances and discrepancies. Resolved and troubleshooted complex inquiries involving cash, credit, money order, and check transactions. Created cases in multiple areas of accounting such as cash, banking, accounts payable, payroll, sales tax, and property tax. Provided strategic recommendations and maintained solutions to business and financial problems. Compiled, prioritized, sorted, and processed hundreds of client case information in excel database. Accounting Customer Service Representative, Dell Shared Services, Plano, TX, April 2013 2016 Documented and submitted up to date credentialing information for franchisees, landlords, and vendors. Created MS Excel and Word documents for projects and meetings and presented them to upper management. Processed and resolved cash related issues, such as lottery variances, damaged money orders, discrepancies in bank deposits and coin orders. Utilized cash basis and accrual accounting methods to track income and expenses in accounting. Documented and submitted sales tax notices from IRS and treasury to payroll. |
