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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjective:Dedicated and focused worker who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority as a Patient Service Representative or an Administrative Assistant.Experience:Patient Interviewer 05/2017 PresentTemple University HospitalEnsure all Patients are correctly and efficiently registered for hospital servicesGather and processes all registration, billing and related information from patients in the Emergency department.Verify insurance coverage and benefitsReview registration with parents and families.Promote positive patient encounters as the first impression of the hospital.Intake Coordinator 02/2017 05/2017Comhar Philadelphia, PAMeet with families for completion of intakeMake home and community visits.Respond to/and follow-up on issues to insufficient responses.Collaborate with treatment team, school and family to assure continuity of careSchedule medical and evaluation appointmentsDocument all interactions, unusual incidents, routine activities as required by program.Input all information into database in timely manner.Attend all mandatory in-service trainings.Administrative Assistant/Resident Coordinator 09/2008 - 6/2016Lutheran Children and Family Service - Philadelphia, PAHelped new residents check in and out and also verified insurance information (Medicaid, Medicare and commercial).Handled daily duties including: phone calls, mail distributions, maintaining calendar, scheduling appointments, and coordinating meetings.Prepared complex documents such as; composing. Proofreading, researching, and compiling letters and special reports Ordering office supplies, organized database for weekly and monthly reports.Preformed registration duties.Made travel arrangements and processed reimbursement requests.Answered routine and none-routine inquires and responding to minor problems and complaints.Maintained and organized office records and correspondence. Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Internet Explorer, Publisher and Outlook.Patient Services Representative 11/2005 - 9/2008Germantown Hospital - Philadelphia, PAPerformed front desk functions for busy medical office.Checked patients in for appointments, retrieved files for physicians and escorted patients to examination room.Accepted patient insurance for billing for post visit payments.Provided clerical services. Answered busy telephone and ensured timely and effective information provision to callers with referral to physicians.Scheduled new, follow up and referrals appointment with confirmation contact. Compiled, maintained and updated patient records according to HIPPA regulations.Confirmed patient insurance billing information with insurance companies.Education:Bachelor Degree in Criminal JusticeCapella University 2016 PresentAssociate Degree in Interdisciplinary ScienceKaplan University 2011 |
