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YAYATORRESEMAIL AVAILABLEPHONE NUMBER AVAILABLEMunster, IN Street Address
SKILLSCustomer FocusData EntryWork Planning and PrioritizationRelationship BuildingSolution Oriented ProfessionalSkilled CollaboratorEDUCATIONPurdue UniversityHammond, IN  05/2005Bachelor of Arts: Liberal Arts andSocial SciencesPurdue UniversityHammond, IN  05/2002Associate of Science: BusinessLANGUAGESSpanishNative/BilingualADDITIONAL INFORMATIONChair, Ernest R. Elliott PTO Walk toStay Fit Annual Fundraiser from 2018
2023.PROFESSIONAL SUMMARYHighly organized and detail-oriented professional with a strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars, and preparing reports. Knowledgeable in project management principles, business processes, and customer service best practices.WORK HISTORYMunster Park & Recreation - Keenager Program Ambassador Munster, IN  01/2024 - Current Deliver exceptional service to program participants, ensuring efficient and accurate transactions while fostering positive interactions through friendly approach. Oversee lending library, enhancing program offerings, and promoting inclusivity. Contribute to success and welcoming atmosphere of program through dedication and positive interactions.Career Break - Family SabbaticalMunster, IN  07/2023 - 12/2023 Took intentional pause to care for foster children, manage household activities, coordinate appointments and foster supportive environment Enhanced skills in organization, communication, and empathy through this experience.Start Early - Training Institute CoordinatorHammond, IN  04/2007 - 07/2023 Provided operational support to Illinois Parents as Teachers State Office, ensuring smooth program execution Developed and managed online user guide for client training on accessing Learning Management System (LMS) Generated customized reports for funders and training recipients, boosting stakeholder engagement Served as primary liaison for training audience, ensuring high customer satisfaction and facilitating professional development experiences Collaborated on system optimization, registrar duties oversight, and led communication initiatives.Back of the Yards Neighborhood Council - Employment Resource Specialist Chicago  07/2005 - 04/2007 Supported President and CEO Established local vendor partnerships Facilitated community relations Implemented Employment Assistance Program Managed multimedia communications for brand promotion. Purdue University Northwest (Calumet) - Student Account Specialist Hammond  10/1999 - 07/2005 Processed payments, managed documents, and supported departments(Financial Aid, Admissions, Registrar). Provided Spanish translation and interpretation services. Maintained accurate financial data..