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| | Click here or scroll down to respond to this candidateCandidate's Name 4142 Linfrank Line Dr.Smithdale, MS Street Address
EMAIL AVAILABLE Cell: PHONE NUMBER AVAILABLE Home:SummaryTo obtain a customer service position that allows me to apply my 4+ years experience to a company. I have a passion for customer service and I can create innovative solutions to keep customers committed to your brand and keep coming back for more.ExperienceVicksburg-Warren E-911, Vicksburg, MS October 2006 - April 2007 E-911 DispatcherResponsibilities include Answering multiple emergency and non-emergency phone lines Communicating with local and state law enforcement by radio and phone Attending monthly training classesAmerica Online, Ogden, UT October 2003 - July 2006 Sales Retention/Sales ConsultantResponsibilities include Providing customer service and sales to high volume inbound calls Attend bi-weekly team meetings/training and receive coaching feedback to build knowledge base and apply to calls Account Retention using a one-call approach with customers Saks inc, Vicksburg, MS May 2000 - September 2003Sales Manager (Clinique Cosmetics)Responsibilities include Providing customer service i.e. makeovers and product knowledge Providing feedback to increase sales in order to meet daily/monthly sales goals Ordering and replenishing retail stock Attend training classes bimonthlyWynn Plantation, Valley Park, MS June 1999 - May 2000 SecretaryResponsibilities include Processing documents using Microsoft applications Answering multiple phone lines Basic office dutiesEducationHinds Community College, Vicksburg, MSAssociates - Business Administration, May 2002Warren Central High School, Vicksburg, MSHigh School - diploma, May2000Skills Computer Knowledge-Microsoft Excel, Word, Access, Office Internet Navigation Customer Service-sales-retention Communication Organization-ability to multi-task |