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Candidate Information
Title Customer Service Administrative Assistant
Target Location US-FL-St. Petersburg
Email Available with paid plan
Phone Available with paid plan
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CONTACT EMAIL AVAILABLE PHONE NUMBER AVAILABLE St. Petersburg, Florida https://LINKEDIN LINK AVAILABLEmeade-Street Address a/EDUCATION Dixie Hollins High School, April 1991 St. Petersburg College - St.Petersburg, Florida 2003-2004SKILLS Microsoft 365 Excel Outlook QuickBooks Communication Scheduling Customer Service Salesforce 360 Appointment Scheduling Dispatching Laser Scanning Data Entry Invoicing Accounts Receivable Accounts Payable Calendar Scheduling 10-Key Entry Research Skills Customer Relationship Management(CRM)Wendy MeadeAdministrative AssistantDedicated professional adept at providing administrative and logistical support for various projects, programs, and initiatives. Organized, meticulous, initiative- taking, multi-tasker. Proficient and energetic organizer with excellent verbal and written communication skills. Proven history in providing high-level administrative support and contributing to the companys overall performance. EXPERIENCEAdministrative Assistant - Carteret Management Corporation Dec 2023  June 2024Assisting the Office Manage with resident's needs including annual recertification of their section 8 and HUD housing. Assuring all records meticulously organized to comply with Florida state laws. Various tasks assisting veterans at our property with a myriad of things. Ongoing training in Tax Credit laws as well as fair housing. Administrative Assistant  Cornerstone PlumbingNov 2022  Dec 2023Managed all customer service needs such as scheduling, and various other administrative tasks throughout the day. I worked with the Project Coordinator on ongoing and upcoming jobs for scheduling and materials among other things. Keeping track of ongoing and completed jobs on Excel and Service Titan CRM. Following up with customers with questions and concerns as well as resolving issues.Inspections Coordinator  Home Performance Alliance Aug 2021  Nov 2022Running a daily report to schedule inspections with customers and municipalities across Florida and South Georgia telephonically or via their portals. Working with the Service Department on supply chain issues, damaged products and more. Kept a detailed log of every interaction or action taken in Salesforce 360 CRM. Administrative Assistant  Billy the Sunshine Plumber Apr 2019  Oct 2022I answered heavy incoming phone calls and scheduling customers for service. I also filled out invoices and dispatched our technicians to their jobs. Doing AR/AP on QuickBooks, maintaining customer ledgers and various other administrative tasks as needed.Administrative Assistant - Bob Frank PlumbingApr 2001 - Nov 2018I efficiently managed incoming and scheduled service repair requests, coordinated daily service calls for technicians, and executed heavy data entry, including invoice processing and system scanning. Additionally, I performed a variety of administrative tasks as required.Cash Control Clerk  Raymond JamesMar 1999 - May 1999I maintained an accurate accounting record of bankable funds. I met daily deadlines which required a need for speed, precision, timing, and accuracy. I prepared and processed monies for banking for various investments. Tracked and reconciled cashiering reports and made corrections where needed. Developed and maintained various files and reports for inter-departmental and inter-office use as required. Monitored, and maintained safeguards of operating funds. Performed other various office duties as requested by supervisors, as well assisting co-workers as needed.Administrative Support Clerk II  Franklin Templeton Nov 1996-Mar 1999I worked in the Redemptions Department handling shareholders' IRAs, and various other investments. Heavy data entry, specifically 10-key by touch of shareholder checks. I also did research, worked with other locations across the United States with internal issues. A lot of copying, mailing, and overnighting of checks to shareholders. I wore many hats in this position. I also assisted in the Wires Department when needed. Various other administrative tasks as required and requested by supervisors.REFERENCES Joe Denick: Owner - Billy the Sunshine Plumber: PHONE NUMBER AVAILABLE Scott Nelms: Scott Nelms Insurance (State Farm): PHONE NUMBER AVAILABLE Thomas L. Harfst - Customer Support Manager HRweb: 727-542-2285

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