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WORK EXPERIENCECONTACTHuman Resources ManagerISI Industrial services /Torreon-MXJun Street Address -Ene 22Offered guidance and counseling to managers and employees regarding organizational development, employee performance, human resources administration and training systems.PHONE NUMBER AVAILABLEPHONE NUMBER AVAILABLEEMAIL AVAILABLEEMAIL AVAILABLECorporate Human Resources ManagerEDUCATION AB group Corporation / Torreon-MXMyo 18-Jn 19I handled the recruitment, selection and hiring, employee performance, human resources administration and training systems, regarding organizational development, in branches for 3 different types of companies from the financial and retail sectors, with 45 branching in amount different cities in Mexico. 1988/1992Bachelor internationalmarketing2021/actual estudies Regional training coordinator Megacable corporate northern region / Torren-MXSKILLS ene 14- Feb 18Carry out the training programs in multiple branches northern region Mexico, based in training needs detection systems and organizational development. Met training needs by developing and improving training strategies to meet changing demands.Prepared candidates for high-demand technical jobs by coordinating effective apprenticeship programs systems to national.Spearheaded personal development classes for staff managers and supervisors. Taught instructors how to engage training participants and improve learning. Onboarded new hires effectively through orientations and comprehensive training systems.Complied with corporate regulations, laborals mexican Official Standards, and quality policies and procedures to maximize, systems and overall trust in organization and employees.Remote Office AvailabilityComputer SkillsHuman Resources ManagementSystemsOrganizational DevelopmentStaff and Employee TrainingInstructor ManagementTraining and MentoringEmployee MotivationTeam Building and LeadershipRecruitment and HiringTalent AcquisitionNew Hire OnboardingChange ManagementTeamwork and CollaborationStaff Oversight and LeadershipTeam ManagementTraining OversightCourse DevelopmentBachelor of Psychology(AG.Psy)CONTACT EDUCATIONLUCERO Bachelor of Psychology (Ba.Psy.)F L O R E S T O R R E SPHONE NUMBER AVAILABLE8/1992EMAIL AVAILABLE Bachelor international marketing 2 021/ actual studiesWORK EXPERIENCERecruitment and training SpecialistMultimedios Laguna, newspaper, radio and television /Torren-MX Ene 10-Dic. 13Led staff to drive successful attainment of metrics, through a motivation and training program. Established collaborative environment capitalizing on employee talents, experience and diversity to reach high performance, establishing training in multifunctionalities. Assisted teams with application of basic diagnostic techniques to identify problems, investigate causes and recommend solutions.Enhanced employee relations by developing motivational and engagement programs. Organized employee records consistently, staying compliant with internal and government requirements. Implemented human resources policies, standards and regulations. Improved employee retention by increasing job satisfaction and enhancing communication, and improved recruitment system.Recruitment and training AdministratorCrowne plaza Hotel, Intercontinental Group /Mxico Jl 07 - Ag 10Drove continuous improvement strategies, implementing enhancements to increase profit margins for hotel opening. Enhanced collaborative efforts with streamlined corporate communications and Compliance with brand and intercontinental group standards.Established proposals against budgetary requirements and resource constraints to plan for change and operational improvements.Coordinated logistics plans to provide employes teams in special project for hotel opening. Scheduled and coordinated internal and external events. Trained staff in job roles, business policies and industry best practices. Collaborated cross-functionally to tackle and resolve wide-ranging business issues, supporting as interim hotel manager in executive guard duty.Assisted front-line personnel with delivering timely service to customers by expertly managing support needs. IDIOMSSpanishEnglish