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Title Scrum Master Continuous Improvement
Target Location US-TX-Princeton
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Scrum MasterEMAIL AVAILABLE PHONE NUMBER AVAILABLE Dallas, TxLINKEDIN LINK AVAILABLE L2 Visa (No sponsorship required)WORK EXPERIENCEAn IT professional with 15 years of experience in Banking & Retail. Joined hands for organizational transformation from waterfall to agile and contributed to applying SAFe framework. Coached teams across geography with a proven track record. Successfully lead large cross functional teams. Organized women forum and hosted inspiring sessions with leaders for Coaching and mentoring. Lead key initiatives to deliver significant Business outcomes.Scrum MasterConsultant / Client MeijerMar 2023  Jan 2024 Grand Rapids, MioMentored & Coached a Release Train on Agile principles and practices.oFacilitated sprint ceremonies - Planning, Standups, Retrospectives, Backlog Refinement, Demos & Reviews.oFacilitated and hosted PI plannings & Scrum of Scrum for ARTs sync up.oEnforced practices & processes for transparency and mutual agreements.oCommitted to maintain a healthy Product & sprint backlog.oTracked quality metrics and KPIs & ensured sprint commitments are met.oProviding updates to senior management on teams progress and blockers with mitigation plans.oAdministered Teams Kanban & Sprint boards (workflows).oReduced the time spent on unresolved defects each sprint to less than 5% by managing impediments via collaborative efforts.oBuilt self-managing team capable of achieving release goals and delivery objectives following Scrum principles.Project Manager / Agile Scrum MasterNatWest Group, India (Royal Bank of Scotland)June 2018 - Dec 2022 Delhi, IndiaoEnsured 3 project teams lived Agile values and principles and followed client-required processes and practices.oDirected daily scrums with 2 Scrum teams (comprised of various pods, including developers, QA testers, and product managers)oSupported release planning and solution architecture design as needed.SKILLSoAgile Methodology & FrameworksoSoftware Development Life CycleoProduct RoadmapoBacklog ManagementoImpediment EliminationoWorkflow managementoRisk Control & ManagementoJIRA & Azure DevOpsoRepositories ManagementoStakeholder ManagementoRelease ManagementoAgile CoachingoData Warehouse  Cloud InfrastructureoETLoData LakeoMySQLoPower BIoTools  Microsoft Excel, PowerPoint, Project, Visio, Miro, Confluence, Service NowEDUCATIONoBachelors in technology (Computer Science) Kurukshetra University, Indiao July 2001 - June 2005 IndiaoCSM, SAFe 5.1 certifiedoPMP PractitioneroPower BI Microsoft CertifiedoData Analyst Foundation certifiedoCoached 3 teams to develop project charters by identifying new resource needs and complexities required before beginning new projects.oLed 20+ Agile ceremonies, including sprint and increment- planning, grooming, refinement, sync ups, and retrospectives.oTracked sprint metrics and maintained dialogue with 6 teams on performance, challenges, accountability, and recognition.oCollaborated with the development team to troubleshoot and resolve defects for a 22% decrease in post-release issues.oMonitored and analyzed system performance metrics, and identified and resolved performance bottlenecks, resulting in a 12% improvement in system efficiency.Software EngineerNatWest Group, India (Royal Bank of Scotland)Dec 2008 - Apr 2017 Gurugram, IndiaoLead change from idea to value for delivery of projects in banking domain.oFacilitated and monitored implementation events.oCollaborated in enhancement of backend Mainframe code.oManaged backend of Account opening channels for the bank.oProduced detailed design documentation, unit test plans, and documented code for 30+ change requests.oDesigned and coded for 3 additional features on Account Opening channel that increased customer experience by 10%oDeveloped and executed 50+ unit tests using Mainframe CICS,Batch - JCLoDelivered 8 Back-end changes for Account opening application written in COBOL, CICSoCollaborated in creation of Continuous Integration & Continuous development pipelines for work stream.Software EngineerNTT Data / Keane IndiaFeb 2007 - Nov 2008 Gurugram, IndiaoWorked aa business analyst, gathered requirements at client locations and handled documentation. Provided clear requirements to development team.

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