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Click here or scroll down to respond to this candidateCandidate's Name
Kansas City, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceDelivery DriverInstacart Shoppers - Kansas City, MOMarch 2022 to PresentShopper and deliver groceriesDelivery DriverSpark Driver - Kansas City, MOAugust 2019 to PresentShop and deliver groceriesStay at Home MotherNovember 2019 to February 2022I've been a stay at home mom since the pandemic, and I am ready to start back working! Bill CollectorRadius Global Solutions LLC - Overland Park, KSMay 2018 to November 2019 Inbound and out calls to customers who have past due payments for medical, internet and credit cards Provide payment arrangements and information to better suit their financial situation. Meet deadlines, produce quality results efficiently, and engage in good communication October 2016 also worked in for the same company Provided people skills needed to confront people about past-due payments Accounting skills needed to determine accounts payable Placed phones calls to customers to remind them of scheduled payments and account balances Laundry AttendantKingswood Senior Living CommunityFebruary 2018 to August 2018 Sort and arrange clothes in alphabetical order Hang up and deliver laundry on a daily basis Make sure the clothes are delivered to the right rooms and assist with keeping laundry area clean. HousekeeperNexStaffJune 2017 to July 2018 Dusted and cleaned all upholstered furniture, rugs, carpets, and fixtures. Mopped, scrubbed, and polished hotel room floors and corridors Picked up and handed over abandoned item and external grounds to Security department, as required. Gathered waste from ashtrays and dustbins and disposed them off, properly. Used and maintained all assigned power-operated cleaning machines, mops and brooms, efficiently. Customer Service Representative/Client Services/Digital H&R Block - Kansas City, MOOctober 2011 to April 2017 SEASONAL-2014, 2015, 2017 Identify and assess customers needs to achieve satisfaction Managing incoming calls and customer service inquiries. Providing accurate, valid and complete information by using the right methods/tools. Utilized latest training support standards and procedures to provide high level of customer service Able to operate in a fast-paced dynamic environment multi-tasking and accomplishing goals in sufficient mannersMail SorterPitney Bowes - Kansas City, MOJanuary 2015 to 2016 Prepare incoming and outgoing mail for distribution Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks; and other duties related to mail handling within the postal service.Appointment SetterShowing Time - Overland Park, KS2013 to 2015 Establish relationships with qualified leads usually with cold calls Setting up appointments with the purpose to view or list properties for sale Task expected in phone work includes administrative tasks such as data entry and exceptional communication skills Commercial thinking, accuracy, very good communication skills and a result-oriented attitude Stay at Home MomAdministrative AssistantYvette Reality - Kansas City, MO Organization and planning. Research and analysis. Attention to detail. Customer service. Phone Etiquette Data EntryEducationHigh school diplomaDeLaSalle High SchoolMay 2010Skills Customer Service (5 years) Customer Care CSR Call Center (5 years) Cold Calling Laundry (2 years) Serving Experience Accounts Receivable Accounts Payable Data Entry Typing (10+ years) Medical collection (2 years) Medical billing Phone Etiquette Delivery Driver Experience (2 years) Microsoft Powerpoint Software troubleshooting Communication skills Computer skills Time management Commercial drivingCertifications and LicensesDriver's LicenseAssessmentsSales skills ProficientFebruary 2022Influencing and negotiating with customersFull results: ProficientCustomer service ProficientJuly 2020Identifying and resolving common customer issuesFull results: ProficientWork style: Reliability CompletedFebruary 2022Tendency to be reliable, dependable, and act with integrity at work Full results: CompletedCustomer focus & orientation ProficientDecember 2021Responding to customer situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
