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                                        QA ANALYST
                                       Candidate's Name
                       Frederick, MD Street Address    PHONE NUMBER AVAILABLE   EMAIL AVAILABLE   LinkedIn


SUMMARY


Software QA Engineer with hands-on experience ensuring manual testing and finding bugs to check software
assurance products. Competent in all types of testing including functional, UI, smoke and regression testing.
Understanding of SDLC testing methodologies, processes, and documentation. Strong communication skills to
interact with project team members, clients, and stakeholders as well as collaborate with the development team.
US Citizen


WORK EXPERIENCE


QA ANALYST                                                                             March 2024
LevelUp Basketball (Frederick, MD)
    Conducting testing the current products to identify deficiencies and provide timely, constructive feedback to
    enhance product quality and performance
    Developing and executing meticulous test cases in TestRail to ensure comprehensive coverage and validate
    product functionality
    Testing Mobile (iOS, Android) and Web (Windows, macOS) platforms, to ensure compatibility, functionality,
    and reliability across different operating systems and devices
    Performing thorough mobile application testing, including smoke, functional, UI, and regression tests, to
    ensure functionality and stability across various devices
    Using Chrome DevTools for Web testing to ensure optimal website performance
    Executing tests and documenting defects in Jira, monitoring their resolution process until completion
    Performing web testing utilising Chrome DevTools and validating RESTful API services via Postman and Charles
    Proxy to bolster application reliability
    Employing SQL queries to retrieve device data from the backend, facilitating streamlined data management
    processes

DIRECTOR OF RESIDENCE ENGAGEMENT                                         June 2023   December 2023
Silverado (Frederick, MD)
    Planned budgetary aspects
    Encouraged and facilitated participation in activities, while also welcoming participant feedback
    Coordinated and supervised involvement in recreation activities
    Assessed program effectiveness and suggested enhancements or adjustments

DIRECTOR OF ACTIVITIES                                                        February 2022  June 2023
Chesterbrook Residences (Falls Church, VA)
    Assessed programs to meet quality standards and cater to participant needs
    Oversaw the recruitment, scheduling, and supervision of assistants and volunteers
    Cultivated and maintained partnerships with both internal and external stakeholders, as well as community
    organisations
    Documented, investigated, and resolved any customer service concerns that arose



SKILLS


Platforms:             macOS, Windows, Linux, iOS, Android
Browsers:              Chrome, Safari, Firefox, Edge, Opera
Web testing:          Chrome DevTools
Mobile testing:       Android Studio, Xcode, ADB, UNIX, BrowserStack
Bug tracking:         Jira
Test management:      TestRail
API testing:          REST API, Postman, Charles Proxy
Database:             MySQL


EDUCATION & CERTIFICATIONS


Software Testing and Quality Assurance Training, Careerist
BS in Intercultural Studies, Alliance University Nyack, NY