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Street Address S. Rose StreetNashville, NCPhone: PHONE NUMBER AVAILABLEemail: EMAIL AVAILABLE or EMAIL AVAILABLEEDUCATIONMaster's in Business Administration / Public HealthSTRAYER UNIVERSITY - Springfield, PAAnticipated Graduation Date: IndefiniteBachelor's in Business AdministrationDegree Awarded 2014STRAYER UNIVERSITY - King of Prussia, PAAssociate in Business Administration / Medical Office Operations ManagementDegree Awarded 2012LANSDALE SCHOOL OF BUSINESS - North Wales, PAPROFESSIONAL EXPERIENCECHRISTOPHER JARRELL SEAY LOVE AND LAUGHTER FOUNDATION, PHILADELPHIA, PAVolunteer Coordinator 3/2018 5/2024 Work with interdisciplinary team to coordinate volunteer needs; successfully interact with families and facility staff, to achieve volunteer goals. Implemented and documented ongoing volunteer opportunities and responsibilities; Coordinated major drives. Participated in presentations and marketing of the volunteer program. Assisted with volunteer interviews, reference checks and initial volunteer screening; Assisted with the preparation of monthly volunteer timesheets and volunteer notes. Scheduled and conducted volunteer training. Provided ongoing support and recognition for volunteers through telephone calls and visits. Organized and worked with volunteers for events and drives. Assisted in organizing annual Volunteer Appreciation event and other Development special events as they occur. Prepared and publicized volunteer opportunities on CJSLALF website, and social media.TEMPLE FOX CHASE CANCER CENTER, PHILADELPHIA, PAPrecertification Representative 4/2017 - 3/ 2018 Served as Preregistration or Precertification staff member within the Patient Access Department. Verified discharge dates for accuracy to close out the patient appropriate cases. Performed scheduling, registration and authorizations for patient pre-admission and admission testing. Assisted with new staff training/orientation and ongoing staff development. In addition, responsible for assisting staff in solving complex insurance coverage and authorization issues. Ensured timely and accurate completion of assignments and tasks that were delegated.ALLIED ORTHOTICS AND PROSTHETICS, LLC., ELKINS PARK, PAOperations Supervisor 5/2014 10/2016 Assisted the Senior Vice President of Operations in planning, organization, staffing, managing and controlling the operations of the organization. Supervised all line personnel; motivated staff to perform their duties to the best of their abilities. Made certain that all policies and procedures were adhered to, and the center operated in accordance to all contracts and agreements that have been executed by the CEO, managed care companies and any other third-party payers.THE CENTER FOR WOUND HEALING, INC., CHESTNUT HILL HOSPITAL, PHILADELPHIA, PACoordinator 7/2011 5/2014 Responsible for general organization of the office and managing daily patient flow activities of wound care and hyperbaric oxygen therapy (HBO). Accountable for patient medical procedure precertifications, Patient Access, Scheduling and treatment census recording, Credentialing. Ensured billing and collections practices and procedures were performed at the proper legal and ethical standards. Interacted with hospital administrators, clinical and corporate personnel. Created professional written and electronic correspondence to multiple levels of clients, both internal and external.ORTHOPAEDIC SPORTS MEDICINE & ARTHRITIS SURGERY, PAOLI, PACoordinator 12/2007 7/2011 Worked closely with operating rooms to ensure block times were met for surgeries to be performed. Insured patient health, history and physicals were met prior to surgery. Met with pharmaceutical drug representatives and vendors regarding ordering medications, medical supplies and braces. Worked with insurance adjusters regarding patient information for disability, workmen s compensation and auto accident claims. Assisted with patient care and customer service activities.NORRISTOWN REGIONAL CANCER CENTER, NORRISTOWN, PADepartmental Supervisor 11/2001-12/2007 Directly supervised radiation department secretary, medical oncology secretary, volunteers and support staff.
Responsible for all day-to-day operations of the day hospital. Accountable for the smooth, efficient and appropriate functioning of the medical office and support staff.
Medical Records, Insurance & Coding, EMR s, Utilization Management,
Monitored clerical activities within the Cancer Center and adjusted secretarial workflow to ensure adequate office coverage. Accountable for written correspondence for Center Director, ordered and/or tracked medical supplies, obtained and processed necessary purchase orders for expenditures. Maintained contracted vendors and records for supplies, maintenance repairs, accounts payables, accounts receivables and petty cash fund.
Processed Center staff time records and payroll.
Functioned as the liaison for hospital administrators, physicians and oncology care managers.
Managed and coordinated annual Survivor s Day celebration and participated in Center monthly Cancer Awareness programs and activities.PROFESSIONAL SKILLSMicrosoft Office Word, Excel, Power Point, Epic, Navinet, Patient Access, Scheduling, Medical Terminology, Medical Records, Insurance & Coding, EMR s, Utilization Management, Credentialing, Medical Office Operations Management |
