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General Sales/Project ManagerDoylestown, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEObjective:Management professional with a proven track record in account acquisitions, business development, sales, and finance. Possessing a unique talent for transforming challenges into positive business opportunities. I excel in interpersonal relations on both professional and personal levels. With over eight years of experience in management, sales, and customer service, I am poised to contribute valuable expertise to any forward-thinking company.Work Experience:XFINITY Sales ConsultantStore by Comcast - North Wales, PA 28 NOV 2022 to 19 MAR 2024 Recognized as the top regional sales representative for Quarter 2 and Quarter 3 of 2023. Showcasing exceptional sales performance and leadership within the team. Responsible for assisting and consulting with customers on products and services, utilizing knowledge, skills, and technology to achieve a world-class sales and service experience. Listens to and evaluates customer needs, providing appropriate solutions to achieve sales and customer experience goals and objectives. Conducts comprehensive customer onboarding activities, ensuring customers fully understand how to use and handle all company products/services. Performs operational and administrative tasks, partnering with customer care to resolve issues as needed. Demonstrates sales excellence and professionalism with integrity and a friendly demeanor.General Manager, East Coast OperationsInnovation Line/Franklin Instrument - Warminster, PA July 2013 to Dec 2021 Successfully revitalized Franklin Instrument as a consultant, including establishing a new manufacturing plant and optimizing product lines for increased efficiency and cost savings. Led a team of 15 employees to secure and manage the East Coast printing division for Redbubble.com. Responsibilities include overseeing production, shipping, and maintenance processes, estimating costs, setting quality standards, and managing human and material resources. Developed and executed manufacturing schedules, monitored production processes, and ensured adherence to product standards and quality control programs. Liaised with various departments, interfaced with regulatory agencies, and supported environmental compliance. Managed and motivated a team of workers, identified training needs, and implemented company policies and goals.Co-Founder and Vice PresidentAfterGlo Lighting - Warminster, PA 2010 Co-designed and patented AfterGlolight.com, a battery back-up lighting equipment for home and industrial use. Conducted market research, developed sales and marketing platforms, and collaborated with manufacturers for product design and tooling. Established networks with retailers and suppliers to bring innovative products to market.Shop Manager/SpecialistFranklin Instrument Co - Warminster, PA 2008 to 2013* Managed day-to-day operations, coached employees, maintained quality control, and ensured customer satisfaction. Oversaw assembly, shipping, and receiving operations, implemented company guidelines, and facilitated staff training.Assistant Database AdministratorRicca Group, Inc - Feasterville, PA (2007 to 2008) Assisted in flagging duplicate records and conducted market research studies for a high level of recruit difficulty. Responsible for data entry, building honoraria payment lists, and updating contact information.Sales AssociateNu-Wave Wireless (T Mobile and Sprint) - Bensalem, PA (2004 to 2007) Managed operations and sales, responded to customer inquiries and complaints, and resolved issues. Oversaw inventory levels, customer bill inquiries, payment issues, and store opening/closing procedures.Skills: Manufacturing Product Development Business Development Branding Market ResearchPatents: Lighting Apparatus Having Rechargeable Battery, Charger, and LED Bulb (#US8708516 B2) - April 2014 |