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Customer Service Staff Accountant Resume...
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Title Customer Service Staff Accountant
Target Location US-DE-Claymont
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SUMMARY OF QUALIFICATIONSDetail-oriented Accountant in general ledger, payroll, AP & AR, account reconciliation and financial analysis within the financial services industries. Experienced in working in fast paced environments demanding strong technical, organization, and interpersonal skills. Resourceful in the completion of projects, issue resolution and accounting research. Ethical, discreet and dependable. Well-versed in employee development and committed to superior customer service.TECHNICAL SKILLSPeople Soft, FDR, MS Office Suite, Fast Data, CPCS, SMS, Rumba, CARS, IDSSG, Infostation, Bloomberg, and Work-Bench, Quick BooksPROFESSIONAL EXPERIENCEStaff Accountant, Delaware Division of Unemployment, Wilmington, DE,4/2022-9/2022Perform routine and daily maintenance or settlement for Employer wage tax accountReconcile Federal reportsCoordinate special projects for staff membersFacilitate and conducts training for staff membersBuilding Contractor, Harris Contracting, Wilmington, DE, 8/2012-PresentOwnerResponsible for all company accounting, finance and budgeting (g/l entries, A/P and A/R, payroll, purchasing.Negotiate contracts and Place bids, Blueprint readingWork with, contractors vendors, architects, L&I, and other service providersBuild, fix or repair new or existing houses, buildings or structures residential or commercial. Plumbing, Electric, CarpentryFund Accounting, M&T Bank formerly Wilmington Trust, Wilmington, DE, 7/2005-8/2012Analyze and monitor portfolio activity for potential accounting impacts.Perform routine and daily maintenance or settlement for the following accounts: Mutual Funds, Hedge Funds, IRAS, Collective Investment Funds, and various securities.Perform reconciliations between accounts and applicable applications for accurate reporting.Pinpoint account discrepancies and apply appropriate methodology for accurate resolution.Produce financial reports such as: unit-valuations, portfolio performance measurements/ERISA reports, and financial schedules. Yearend reporting.Corporate ActionsParticipate in business unit testing.Identified opportunities to enhance/streamline business processesAccount Administrator, DuPont, Wilmington, DE, 4/2004-7/2005Managed the financial performance of the bulk shipment department.Timely and accurately complete mutable account reconciliations. Thorough investigation and resolution of cash discrepancies in a timely fashion, also detail processes for documentation standardize all similar accounts, assist in writing procedures.Accounting Associate, Accenture (Airgas), Wilmington, DE, 6/ 2003-4/2004Coordinated fixed asset requirements and communications between business units, Corporate Finance and Corporate IT. Assisted with creating reports and other support information for business units and Corporate Finance.Securities Reconciliation Specialist, JPMorgan Chase, Newark, DE, 7/1999-9/2002/1991-1994Assumed responsibility of portfolio administrator for various securities accounts. Ensured the accuracy of accounting system with various third party custodians.Reconciliation Team LeadLead account reconciler for corporate and internal accounts. Responsible for training of six employees to help improve processing.Senior Accounting Clerk, PNC/PFPC, Wilmington, DE, 1/1997-6/1999Fund accounting, Identified and resolved account discrepancies. Account reconciliation for Equity and Mutual funds. Monitored, analyzed and audited suspense accounts to quality data within time constraint. General Ledger Accounting. Trained support staff..EDUCATIONWesley College New Castle, DE, 2001-2002Delaware Technical and Community College Wilmington, DE, 1989-1991Courses in Managerial, Financial, Cost Accounting, Business Management, Business Law, Credit and Collection, Bank Operations.MILITARYUnited States Air Force, 1985-1989E4 Sergeant, Honorable DischargePART TIME & TEMP POSITIONSWhirlpool Financial  Customer Service Rep.Mellon Bank Teller/CRSHBCS  CollectionsApplied Card Systems - Customer Service Rep. / CollectionsChase  Credit Analyst credit cardUS Postal Service  Mail handler

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