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Candidate's Name
Experienced Accounts Receivable and B2B Collections professional.SOFTWAREMicrosoft Exacta, SAP, AS400, CCMT, GET PAIDWORK HISTORYGEA Systems North America April 2022  PresentCollections AR Representative Perform collections efforts for past due accounts, priority on oldest and largest dollar amount. Prepare and send follow-up letters for customer accounts and other documents. Responsible for maintaining monthly Tracker/ATB with 1500+ line items. Document daily collection activities and account status. Work with sales takers and sales to maintain accurate data and keep accounts reconciled. Respond to telephone inquiries, assisting with account discrepancies. Identify bad debt and bring to attention of management. Escalate issues to management, when necessary, in order to come to a settlement. Siemens Industry, Inc January 2007  December 2021 Collections AR Representative Worked with the bookers and billers to assure pricing as per contract so that all change orders were uploaded and booked to the correct job. Processed all refunds to include back up and reasoning for this refund. Analyzed each customers portfolio to ensure correct billing and that the work billed for is completed. Updated notes in CCMT and GET PAID (tools to keep accounts updated worked in SAP). Maintained excellent customer service at all times. Reconciled each account to match what both sales and project managers agreed on. Called and emailed on all customers that were over 30 days in arrears. Reported to Collections Manager on a regular basis. Resolved disputes between PMs and customer for a smooth transition to payment. Cancelled existing invoices if incorrect and rebilled as per PO. Applied unapplied cash to the appropriate billing. Allied Waste Management, Inc. January 2004  January 2007 Credit/Collections Rep Worked on a monthly aging report (ATB). Received incoming calls regarding billing issues. Mailed monthly invoices to clients. Kept each account reconciled. Analyzed each account with sensitivity. Called and emailed all accounts that were in past due status.