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Title Customer Service Representative
Target Location US-FL-Jacksonville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Jacksonville, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am not just looking for a career, but a place that I can call home. My goal is to give my all to the company that hires me. I have extensive experience of administrative and customer service practices, and a compassionate heart. When it comes to listening and understanding a customers needs, it comes as second nature to me.Work ExperienceProperty ManagerSelf Employeed - Jacksonville, FLJune 2023 to PresentLooking after two properties once a week for a local doctor. Making sure that all lawn service and cleaning services are performed as well as any maintenance that may need to be done. Also replenishing paper products and kitchen condimentsPersonal Assistant/CaregiverSelf employed. 10 years+ attention to detail and punctuality is a must. - Jacksonville, FL February 2010 to June 2022Scheduling appointments, corresponding with doctors and other medical personnel regarding chemotherapy and hospice care, making bank deposits, paying bills, shopping, bathing, dressing, cooking and cleaningJanitorial SupervisorAlhambra Dinner Theatre - Jacksonville, FLMarch 2008 to January 2010Make up schedules for the week, keeping track of payroll, training workers and performing basic janitorial duties.Call Center RepresentativeContinental Staffing, Inc. - Jacksonville, FLAugust 2006 to March 2008Answering incoming calls for Body Central Clothing store, giving sales advice on clothing and accessories, also handling returns and grievances. Keying in credit card information along with names and mailing addresses.Claims AssistantRoyal Medical Consultants - Tampa, FLOctober 2002 to August 2006Collecting claims files from major Insurance companies such as; State Farm, Progressive, Nationwide and Geico for copying and documenting before mailing out to home office. Accounting AssistantInternational Distribution Services - Jacksonville, FL January 1999 to September 2002Assistant to the Senior Financial Officer, coordinating between the buyer and the manufacturer on accuracy of accounting reports. Entering information into an access database and preparing reports for companies. Also handling incoming and outgoing mail, as well as answering calls from customers. Administrative AssistantAdecco Staffing - Jacksonville, FLJuly 1995 to January 1999Handling various types of positions for Barnett Bank, Nations Bank and Bank of America in personal, recruting, accounting, human resources and the mortgage department. Setting up interviews and testing for the recruiting department, personal and human resource team, creating spreadsheets for accounting, answering calls and entering data for the mortgage department Support StaffAllstate Insurance Company - Jacksonville, FLJune 1991 to July 1995Working for the Area Manager, overseeing 22 Insurance agencies. Answering calls and grievances from agencies and customers, opening and closing the office, creating spreadsheets, putting together PowerPoint presentations for meetings, scheduling flights and training sessions for new agents also faxing, filing and opening the mail.EducationCertificate of completion includes; Property and Casualty, Personal Insurance, Life, Health and Annuities, 440 Customer Service Representative in Insurance ManagementFSCJ - Jacksonville, FLAugust 1990 to May 1994Skills Personal Assistant Experience Senior Care Administrative Assistant (5 years) Customer service (10+ years) Medication Administration Hospice Care Payroll Property ManagementCertifications and LicensesVeterans Administration caregiver certificateAugust 2021 to August 2022A 3-month course compiled of knowledge of Alzheimer's, Hospice care and Physical Therapy Class D Security LicenseDecember 2022 to December 2025A 30-day course consisting of safety practices for fire, flood, chemicals, storms and hospitals

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