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Buckeye, AZ Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONALSUMMARYFocused Arbitration Manger professional with success and delivered unbiased perspective to solve disputes. Accomplished in collecting supporting information, drafting and reporting comprehensive documentation and leading agreements to resolve complex problems. Driven to strictly follow applicable laws and ethical procedures for all cases.SKILLS Conflict resolution skillsLegal knowledgeDeductive ReasoningTeamwork and CollaborationAttention to DetailCustomer ServiceProfessional ethics understandingSelf-MotivatedWORK HISTORY ARBITRATION MANAGER 04/2009 to CURRENT Dealer's Auto Auction Southwest Phoenix, AZIdentified issues, analyzed information and provided solutions to problems. Oversaw daily operations to ensure high levels of productivity. Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.Formulated focused and individualized resolutions aimed to peacefully settle disputes.Informed parties of relevant laws, regulations and constraints for cases. WILDLAND FIREFIGHTER II 06/2005 to 04/2009Arizona State Land Phoenix, AZPatrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.Educated public and community members on fire safety and prevention methods to provide life-saving techniques.Oversaw equipment and vehicle upkeep to maintain emergency readiness. Assessed active fires and consulted with fire chief to devise optimal approach and containment strategies.EDUCATION Bachelor of Science Health SciencesCharles R. Drew University of Medicine and Science, Los Angeles, CA Respiratory TherapyArizona College of Allied Health, Phoenix, AZCERTIFICATIONS Arbitration Training CertifiedCondition Report CertifiedStructural AnalysisSpin Car Certification |