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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Pleasant StreetFitchburg, MA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional Objective: To obtain a career with the potential to growRelevant SkillsBilingual English/SpanishAttention to detailDependableStrong interpersonal skillsWork wellMulti taskStrong organization skillsFile ManagementHard WorkingStrong phone skillStrong problem solving skillsMeet DeadlinesQuick learnerSelf-MotivatedAbility to work independently or as a teamWORK EXPERIENCELaddawn, Devens, MA 2014 PresentSenior Customer Experience PartnerStrong problem solving skillsSolve customer issues and ensure customer satisfactionPerform data entry of all types of ordersTrack back orders and notify customers of order status dailyProcessed credits/debits, Return Material Authorization and quotingProvide tracking information to customers upon requestInteracting with shipping / production and the Quality control DepartmentWal-Mart, Leominster, MA 2008-2010Department ManagerProvide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.Monitor sales activities to ensure that customers receive satisfactory service and quality goodsHire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.Express Professional Staffing, Leominster, MA 2007Office Assistant/Accounts ReceivableProvided general assistance to Controller, QC Manager, Human Resources and other staffVerified shipment of materials delivered to warehouse and entered in to BPCS programResponsible for processing various types of documentation such as DMR and pick listProcessed Accounts Receivable, made copies of invoice matched them up with purchase orders and bill of lading.Aarons Sales and Lease, Fitchburg, MA 2006-2007Customer Accounts AssistantResponsible for cash, check, credit card transactions and daily bank depositsPrinted non-renewed letters for customers who were 10, 20, and 30 days late on paymentsMaintained computer updates and called renewed accounts in the morning and eveningResponsible for purchasing merchandise on line, processing and verifying order formsEDUCATIIONCorporation for Public Management 2004Certificate of Completion of Work Readiness TrainingGardner High School, Gardner, MA -Diploma |
