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Phone: PHONE NUMBER AVAILABLE E-mail: EMAIL AVAILABLESUMMARYHighly sophisticated and diligent professional seeking an administrative position. SKILLSFast learner and multitasker EMR Systems (EPIC, Medigen, Centricity, Medical Manager, Medisoft) Payroll Systems (Kronos, Ansos) Microsoft Office (Excel, PowerPoint, Outlook, Word) Data entry (Type 50 wpm) Work efficiently individually and in teams Answering & routing high volume of calls Appointment and schedule maintenance EDUCATIONASA College, New York, NY Feb 2013 Jun 2014Associate of Occupational Studies Certified Medical Assistant Certified Administrative Assistant Certified Medical Billing and CodingPROFESSIONAL EXPERIENCEMount Sinai Hospital, Brooklyn, NY May 2021- Present Staffing Coordinator Work directly under the direction of the Office Manager, Director of Nursing, and Chief Nursing Officer. Prepare work schedules and enforce compliance with company and union labor requirements. Create daily staffing reports, monitor employee time and attendance and submit weekly reports to management and payroll. Determine staffing shortfalls and report job vacancies and scheduling problems to Nurse managers and Director of Nursing. Confirm staff details and working hours to ensure accurate employee compensation. Mount Sinai Hospital, Brooklyn, NY Feb 2021- May 2021 Registrar Greeted and checked in patients for appropriate services by obtaining relevant information to ensure prompt service. Collected all required demographic, insurance and clinical data to schedule and register patients. Obtained proper authorization for treatment procedures and explained policies regarding services and charges. Trained registrars to use the EPIC system and manage the day-to-day patient flow of the vaccine pod. Dosik Hematology and Oncology, Brooklyn, NY Sept 2015 Sept 2020 Medical Records Supervisor/Schedule Coordinator Oversaw a team of 3-4 employees to ensure smooth office operation. Performed medical record requests through thorough review for completeness and ensuring physician approval prior to release. Submitted records for audits, patient care transfers as well as correspondence between health care providers both in and out of office. Served as patient liaison for timely resolution of questions and concerns through execution of effective customer service strategies.The Church of the Epiphany, New York, NY Feb 2006 -Aug 2015 Accounting Clerk/Administrative Assistant Delivered accounting support providing thorough documentation management and review. Executed invoice reviews for timely completion of payments. Assisted with expense reconciliation with source documentation. Orchestrated in-depth investigations for billing discrepancies and offered timely resolution. Prepared required documentation for monthly and yearly closings including processing of journal entries. Coordinated payroll activities including final review, special calculations, and processing for release. Dr. Tsang Medical Office, New York, NY Feb 2014 June 2014 Medical Assistant Externship Provided reliable medical support activities under the supervision of licensed health care personnel and in compliance with regulatory requirements. Engaged in accurate coding of patient diagnosis for prompt billing of services and execution of additional diagnostic testing. Performed routine procedures including vital signs readings, EKGs, and laboratory specimen collection. Served as liaison with insurance companies to clarify coverage, follow up on claims, and resolve questions or concerns. References available upon request |