| | | 20,000+ Fresh Resumes Monthly | |
|
|
| | Related Resumes Quality Assurance Business Operations Chicago, IL Business Analyst Quality Assurance Lemont, IL Quality Assurance Customer Service Aurora, IL Customer Service Quality Assurance Chicago, IL Software Quality Assurance Buffalo Grove, IL Quality Assurance, Networking, Servers, Firewalls, PCs, MacOS West Chicago, IL Quality Assurance Lead Technician Bloomingdale, IL |
|
Click here or scroll down to respond to this candidateCandidate's Name
Street Address
C:PHONE NUMBER AVAILABLE EMAIL AVAILABLEOperations / Management / Process Improvement / Loss Prevention Administrative Management Project Management Sales and Marketing Quality AssuranceResults-oriented with over 30 years of experience in subordinate leadership and business management.Keen understanding of business priorities a genuine team player committed to managing operations and projects flawlessly while contributing to business-development and revenue-producing activities.Versatile, innovative, and loyal management professional able to see the big picture while staying on top of all the details. Recognized for consistent success in developing the systems, processes, and procedures to streamline corporate operations, increase revenues, and enhance profit performance. PROFESSIONAL EXPERIENCEDOLFEN CONSULTING (Business Improvement Consulting) Bristol, IL Consultant 2000 to 2023Business consulting in the areas of New Business Development, Business Operations, Finance, Six Sigma Process, Quality, and Cost Improvement.Major projects included:PANASONIC Business Operations, Process Improvement - McDONALDS CORPORATION Process and Quality Improvement. Streamlined processes at under-achieving restaurants making them profitable and efficient.UNIQUE INDOOR COMFORT (HVAC) Office Operations Management Setup office accounting system. ARLINGTON HEALTHCARE Healthcare Process Improvements. Streamlined operations. FRIENDS OF EPILEPSY FOUNDATION (CHICAGO) Non-Profit Donation Center Start-up and Management, ACOSTA SALES AND MARKETING Retail Merchandising Supported major clients in Wal-Mart promoting their products.PANASONIC - Elgin, ILMidwest Division Retail Manager 1989 - 2000Business Operation and Management, Financial Management, Sales and Marketing, Quality Assurance Financial and Operations Management: Oversaw implementation and development of MRP system, insuring the integration of all reporting processes. Managed, staffed and trained the National Support Call Center providing top shelf customer service support. Managed Consumer Retail Sales loss prevention resulting in maximum decrease of product loss by 70%. Managed several operating budgets of $45M or more for personnel, facilities, and administrative expenses. Improved manufacturing productivity by 22% through launch of programs and increased efficiency. Streamlined manufacturing support operations by standardizing all processes, systems, and procedures; result: 98% on-time product delivery. Impressive record of process, cost, and quality improvements (using Six Sigma expertise) in 6 divisions within Panasonic (2 manufacturing, 3 service, 1 sales) resulting in lower cost, higher quality and profitability. EDUCATION & CERTIFICATIONSBachelors Degree Business Management & Leadership JUDSON UNIVERSITY ELGIN, IL.Bachelors GPA 3.5/4.0Bachelors Degree Electronics EngineeringRCA INSTITUTES NEW YORK, NYSIX SIGMA BLACK BELTQUALITY TECHNOLOGY, INC. SCHAUMBURG, ILPROOFREADING/EDITING CERTIFICATIONALPHA ACADEMYUSAII UNITED STATES ARTIFICIAL INTELLIGENCE INSTITUTE Certified Artificial Intelligence Consultant |
