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Street Address West Madison StApt. Street Address SChicago, IL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYApplicant possesses consistent work experience as a Medical Office support team member; applicant has professional phone etiquette, problem-solving and multi-tasking skills; applicant also brings important job research and medical assistance skills which will be relative to the aspects of the job.*Authorized to work in the US for any EmployerWork ExperienceConciergeBSA/Tribune Tower Residences Chicago, ILAugust 2023 to PRESENT*Manages the Front Desk of a condominium association; providing neededassistance for residents within a condominium building.*Maintains adequate customer service while reporting any changes orconcerns to building management and onsite security.*Documenting and recording any events that take place within the rules ofthe buildings policies and procedures.Patient Access SpecialistNorthwestern Memorial Hospital - Chicago, ILJanuary 2022 to February 2023Contributed scheduling patients for relevant MRIs, Cardiology, Radiology, Ultrasounds, and mammograms.Ive evaluated demographic information consistently, processed credit card info for health insurance verification, scheduled patients accordingly to the hospital's other branch locations.Successfully transferred and connected patients to other areas of medical needs throughout the hospital.Clinical Hospital SchedulerNorthshore Swedish Covenant Hospital Chicago, ILSeptember 2020 to January 2022Registered and scheduled incoming patients for COVID vaccines and COVID test treatmentsAlso registered and scheduled patients for Neurology, Cardiology, and Ophthalmology appointmentsUpdated and edited documentation; maintained definite accuracy of patients medical recordsMedical Office AssistantChicago Area Physical Medicine - Chicago,IL November 2016 to August 2019Assisted chiropractor while treating new and existing patients using machine therapy;Created and logged billing records, filed and maintained medical recordsScheduled appointments for future visits; contacted attorneys and insurance adjusters on patients personal injury cases.EducationAssociate in applied science, Business Management, Robert Morris College Chicago, ILSeptember 1988 to September 1989SkillsInsurance VerificationMedical Office ExperienceMedical TerminologyMedical RecordsMedical SchedulingMedical BillingPhone EtiquetteEMR SystemsMicrosoft OutlookEpicMedical CodingOffice AdministrationHospital ExperienceClerical ExperienceMedical ReceptionistOffice ManagementHIPAAMicrosoft OfficeData EntryCommunication skillsCustomer serviceComputer literacy |