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MACOMB, MI Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEEXECUTIVE SUMMARYVICE PRESIDENT with extensive professional experience leading continuous business growth and profitability throughout a progressive tenure, ultimately deploying a myriad of hands-on development and training initiatives to catalyze success through internal talent. Dedicated change agent with a demonstrated history of bolstering internal business success with continuous year-over-year revenue growth and long-term customer satisfaction. Executive leader able to guide multimillion-dollar business with the development and implementation of standard operating procedures (SOPs). AREAS OF EXPERTISEStrategic LeadershipHands-On DevelopmentCoaching & TrainingP&L ManagementRevenue GrowthBusiness OperationsERP SystemsClient CommunicationAdded-Value SellingSELECT ACCOMPLISHMENTS Championed the implementation of an enterprise resource planning (ERP) system that contained a full customer relationship management (CRM) application, facilitating a full range of scheduling and price out capabilities to drive continuous business growth with streamlined communication. Dramatically increased bottom line profit margins through the use of portfolio diversification to different local regions, penetrating new subdivisions to broaden company reach. Simultaneously improved sales growth while also decreasing time of construction, reducing a 17- month building period to 12 months or shorter with the use of ERP software and scheduling. Contributed to a substantial period of profitability, receiving $450K in residual sales and achieving over $1M in sales over the phone before ever traveling throughout the territory. PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTSVitale Real Estate & New Homes Shelby Township, MI 2019 PresentVice President Chief Operating Officer Deployed executive leadership and oversight, leading daily company operations with oversight of three major divisions, including construction sales, existing home sales, and construction of new homes. Managed a complete suite of financial responsibilities to safeguard business development and continuous year-over-year (YOY) growth; leading decision making for accounts payable (A/P), cash flow, operational budget forecasting, and capital outlay for a profit and loss (P&L) o Nurtured fiscal success, catalyzing overall profitability by methodically monitoring gross margin and business health in line with production key performance indicators (KPIs). o Navigated fluctuating market conditions within the sales division to contribute to the successful real estate operation between $12M and $15M. Oversaw a company rebranding initiative that included a completely new website, ultimately utilizing a marketing platform to increase consumer engagement and sales opportunities. Successfully bolstered profitability without increasing business overhead, acting as a hands-on mentor and coach to drive internal capabilities instead of hiring additional personnel. Candidate's Name
MACOMB, MI 48082 PHONE NUMBER AVAILABLE EMAIL AVAILABLE Successfully mentored an entry-level sales associate, deploying a myriad of training and coaching methodologies to facilitate the execution of $13 Million in new home sale. PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS CONTINUED Implemented a customized sales process, transitioning into a tiered level system that included a more proactive approach to prospecting within each individual role. o Dramatically improved professionalism and the value of each sale as a direct result of higher customer engagement and satisfaction.o Onboarded an architect and integrated 3D rendering programs to further drive customer incentives with a more expansive breadth of services. Created clearly defined standard operating procedures (SOPs) that streamlined internal processes, slashing the amount of time it took to initiate each construction build to under 90 days. Interviewed contractors to create cost benefits through comparison and negation, awarding builds through strategic sourcing to ensure the most robust business benefit. T&T Business Solutions Macomb County, MI 2007 Present Co-Owner Business Consultant Leveraged exemplary business leadership to create company alignment for a range of customers, effectively maintaining daily communication while working directly with owners and company leaders. Acted as a key leader, providing hands-on coaching to mentor and train business personnel, ultimately striving to infuse long-term value with a commitment to interpersonal growth. Established and built customer sales processes with custom management solutions, operating in a consultative role to drive external growth and secure long-term customer commitment. Belmont Equipment Madison Heights, MI 2004 2019 Regional Sales Manager Exceeded internal benchmarks, securing progressive promotion from customer service representative to regional sales manager while performing customer analysis across a focused territory. Routinely traveled to gain client insight, presenting findings, facts, and reports to senior leadership teams to coordinate efforts and secure robust return on investment (ROI). Assisted customers with the implementation of a wide range of customized solutions, working directly with cross-functional teams to execute company projects and drive employee engagement. Supported the implementation, training, and successful rollout of a company-wide ERP, streamlining communication and optimizing internal organization as a direct result. Maintained responsibility of residual sales within a specific account base, preparing growth projections and devising strategies to achieve success. Secured recognition as a top performer within the company, ultimately obtaining numerous sales awards, including many for the highest margins out of all performers. Drove profit margins and revenue growth of residual sales from $600,00 to more than $2.5M as a direct result of consultative selling within a consistently rotating territory. Coordinated with cross-functional teams to ensure a universal level of understanding across departments, ultimately building the corporate brand through development initiatives. EDUCATIONBachelor of Science (BS), CommunicationOakland University |