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PHONE NUMBER AVAILABLEEMAIL AVAILABLEBUSINESS SKILLS SUMMARYHome-based administrative professional with over 20 years experience in diversified business support. Strengths include: Customer Service Typing / Data Entry Accounts Payable/ Receivable Reception Duties Appointment Scheduling Insurance/ Medical Terminology Basic Secretarial Computer Literate 10-Key Calculator Business Correspondences Automated Billing Payroll PreparationEMPLOYMENT HISTORYCamp Atterbury Oct. 2012  PresentAdministrative AssistantData entryUpdated soldier infoHelped deployment of soldiersBartholomew County School Corp. Aug. 2003  May 2012Volunteer Teacher AssistantRead to studentsMade copiesGraded papersHelped with homeworkBulletin boardsCrafts and projectsField tripsOther duties as needed by teacherCummins, Inc.Nov. 1997  Sept. 1999Administrative Support Specialist Prepared clear and concise correspondence using appropriate form letters. Coordinated meetings and special events. Planned and facilitated broad range of administrative functions including travel arrangements, calendar management,business correspondence and outlining agendas for various functions and meetings. Maintained Access databases, provided reports and analysis, and data entry. Cordially handled multiple-line phone traffic.Dr. Ronald Armstrong, DDS, MSDApr. 1997  Nov. 1997Secretary/ Receptionist Reception duties: courteously greeted patients, answered telephones, scheduled appointments, checked in/out, verified insurance, posted payments, bank depositspatients, data entry. Accounts payable/ receivable and billing. Transcribed patient and doctor communication. Prepared end of day reports.Johnson Oil CompanyAug. 1995  Apr. 1997Accounts Receivable Provided assistance to customers regarding various issues with accounts. Efficiently maintain collection accounts Accurately post all debits / credits to customer accounts Made follow-up phone calls on past due invoices Reviewed documents for accuracy.Answered multiline phone while covering for receptionistDr. Ted Zaharako, DDSAug. 1983  Aug. 1995Dec 1999  Dec 2000Secretary/ Receptionist Reception duties: courteously greeted patients, answered telephones, scheduled appointments, checked in/outpatients, handled money, account payable and receivable, sent out monthly bills and data entry, verified insurance, posted payments, bank depositsAuto PartsMar. 1982  Jan. 1984Bookkeeper Accounts payable/ receivable and billing.TECHNICAL PROFICIENCIESIBM and Macintosh, Windows 95, 98, ME, Vista and Windows 7, 10 & some 11, Lotus, Lotus Notes, Word Perfect, Microsoft Works, and MS Office softwareEDUCATION / TRAININGICS Home Study, Secretarial StudiesColumbus East High School, Secretarial Studies