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Title Customer Service Operations Manager
Target Location US-FL-Jacksonville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Phone: PHONE NUMBER AVAILABLE EMAIL AVAILABLE DYNAMIC SHARP RELIABLEProductive and highly motivated professional with solid work ethic who exerts optimal effort in successfully completing tasks. Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts. Remarkable ability to read, understand, follow, and enforce specific instructions and procedures. Proven ability to quickly establish rapport and gain the respect of individuals of all levels and backgrounds. Displays proficiency in the use of computers and a variety of company-specific computer databases. SUMMARY OF QUALIFICATIONS10+ years experience operating and supervising others in high speed and fast-paced environmentsProfound knowledge of warehousing, shipping, receiving, and package handling proceduresLoads and unloads trucks efficiently while preventing damageMaintains safe and sanitary work area, and ensures compliance with all regulatory and company policiesKeeps accurate records and making computer entriesQuickly understands all production and assembly informationWorks effectively independently or as part of a teamAbility to create rapport quickly and maintain positive business relationships with clients and staffExceptional leadership and customer service skills and ability to communicate in a professional mannerStrong physical ability; able to continuously lift, lower, push, pull, leverage and manipulate equipment and/or packages weighing up 50+ lbs., and stand, walk, lift, reach, and bend for extended periods VALUABLE EXPERIENCELOGISITICS OPERATIONS MANAGERBerry Global- Atlanta, GA October 2013- November 2022Work with production managers to ensure Conrads standards of quality and production output levels are being met.Manage logistics operations team to drive key performance initiatives.Locate problems in the company's supply chain through quality control checks.Establish objectives for increased output and improved efficiency* Develop tools to automate repetitious processes.Resolve inventory management concerns.Manage day-to-day input and output of logistics and marketing products.Lead project implementation to drive process improvement initiatives.Forklift TrainedLEAD ZONE MEMBER June 2009-November 2011Hartsfield-Jackson International Airport  Atlanta, GAGoverned the overall management of customer queue waiting processes at airport security checkpointsAssigned individuals and teams to specific tasks and locationsCommunicated assignments to employees and accurately entered assignment data into computer databaseCoordinated resources efficiently according to customer requests and general job demands PACKAGE HANDLER May 2006-February 2009FedEx  Atlanta, GACleaned the warehouse, prepared for delivery, and organized packages by scanning in and sorting outProperly loaded and unloaded packages to and from respective docks/trucks quickly and without damageMoved products and materials by hand or with basic material handling equipmentProvided measure and weight of packages while thoroughly examining to ensure packing specifications were metSafely handled fragile, dangerous, and/or hazardous productsReceived, inspected, inventoried, unloaded, and segregated incoming supplies, prepared unit supply documents.Stored, issued, delivered and turned in supplies and equipmentMaintained automated supply systems for accounting supplies and equipment; replenished supplies as needed EDUCATIONAviation Maintenance Courses Aviation Institute of Maintenance Duluth, GAHigh School Diploma Camden County High School Kingsland, GA

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