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Click here or scroll down to respond to this candidateCandidate's Name
Midland, NC Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEDynamic customer service professional experienced in both office and service industry settings. I possess over 25 years of experience providing exceptional service by building and maintaining loyal relationships. I excel in understanding customer needs and creating solutions that provide value and encourage repeat business.Work ExperienceServerCaptain Steve's Family Seafood RestaurantJanuary 2023 - April 2024Ensured optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware promptlyManaged orders and accompanying financial transactions utilizing digital Point of Sale systemSuccessfully resolved customer concernsManaged time in a fast-paced environment while guaranteeing favorable customer satisfactionReconciled daily bank and cashed out consistently with minimal discrepanciesServer/Cashier/Assistant ManagerCrossroads DinerJanuary 2018 - February 2024Trained new servers to safeguard company cultureFostered repeat business by developing authentic relationships with customersCompiled daily sales figures and accurately prepared depositsAssisted with inventory management of front and back of house suppliesConducted interviews with potential candidatesPrepared and managed weekly server schedulesSwitchboard Operator/Billing and Invoicing/Data Entry/Assistant Office ManagerEast Coast Metal Distribution Fabrication DivisionJanuary 2013 - December 2017Managed incoming calls, identified customer needs and directed calls appropriately as necessaryCreated customer invoices for ordersAccurately applied customer payments to accounts on termsManaged all Cash on Delivery (COD) customer orders and paymentsAssisted sales with client prospects and coordinated the delivery of promotional itemsEducationStanly Community CollegeGEDAlbemarle, NCSkillsTraitsCommunicator - I can effectively and respectfully communicate with superiors, colleagues, and staff.Honest - I have a strong sense of integrity and I value authenticity.Dependable - I can be counted on to complete whatever task, objective, or job is needed.Respectful - I often express admiration for others" ideas and qualities.Caring - I use my words and actions to help others without expecting anything in return.VolunteeringFuzzy Friends RescueFosteringJanuary 2017 - February 2023 Charlotte, NCTaking care of cats and dogs abandoned, neglected, newborns with no maternal nurturing. Foster or find a foster until the perfect home is available. |
