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Street Address , US PHONE NUMBER AVAILABLE EMAIL AVAILABLE Motivated to keep customers happy and contribute to the company's success. Motivated to address customer concerns directly and efficiently, develop proactive solutions, and implement corrections quickly. Dedicated to exceeding expectations and leading the team to success. Sales expertiseComplaint resolutionStrategic sales knowledgeData entryProfessional telephone demeanorReceiving supportCredit card processingBusiness Administration - Bachelor of Arts - 2001Robert Morris University Illinois - Chicago, ILCustomer Success Representative - November, 2020 to March, 2022 Colossus Energy - New York, New YorkEducated customers on the many benefits of going solar. Screening the customer for eligibility and setting a quality appointment for a solar specialist to attend.Customer Service Representative Agent - November, 2018 to October, 2020 Carecall - Marietta, GACustomer questions about available merchandise, sales, current prices, and upcoming company changes were answered by me. Assisted 200 customers by answering questions, responding to inquiries, and handling phone requests in an average time frame based on company.Telephone Sales Representative - January, 2017 to December, 2017 The Telemarketing Company - Chicago, ILSold various services and products via cold calls. Followed a prepared scriptAnswered phone calls from interested prospects and identified the customer's needs. Professional SummarySkillsEducationWork History |