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Click here or scroll down to respond to this candidateCandidate's Name
Owings Mills, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECurrently seeking a Food Service Director and/or Regional Manager position to efficiently manage projects, teams and enhance overall sales/work productivity. Work ExperienceDirector of Dining Services IIBryn Mawr School Pre-K -12 -The CulinArt Group2016 to Present Demonstrate exemplary customer service skills and develop client relationship Follow daily COVID-19 procedures to include morning temperature checks, Pre-Service meeting etc Consistently maintain food cost under 40% Manage salaried and hourly associates in the Food Service Department. Assure that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented. Generate end of month reports utilizing both horizon and the OMS system Utilized company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time keeping etc. Develop short/long term financial and operational plans for the account Prepare annual budget; control all costs in line with budget Maintain product and service quality standards by developing new programs and menu items. Conduct ongoing evaluations involving customer feedback - recommend and initiate corrective action. Manage day-to-day operations of the cafeteria & barista Oversee and participate in the preparation and service of food and beverage preparation. Train employees on drinks preparation and proper use of coffee equipment Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients) Maintain updated records of daily, weekly and monthly revenues and expenses Advise staff on the best ways to resolve issues with clients and deliver excellent customer service Ensure all cafe areas are clean and tidy Nurture friendly relationships with customers/students to increase loyalty and boost our reputation Implement and maintain marketing programs Perform/direct the purchasing, receiving, storing and preparing of food and related products. Ensure all food safety standards are maintained Maintain sufficient inventory levels Plan/implement menus for all dining operations and special events. Determine cost, monitor setup and supervise team members Comply with all cash handling and security procedures Ensure all safety and sanitation procedures are followed in compliance with HACCP Input Students, faculty information using the Horizon system for online ordering and adding funds to students' account. Supervise and oversee the coaching, training and development of team members Administer disciplinary actions involving team members Develop/maintain/manage team member schedules, pay and hours of work to provide optimum level of service.Chef Manager/Catering ManagerBlank Rome DC Law Firm CulinArt Group2015 to 2016 Review emails and online ordering system as well as voice mail for additional deliveries for the day. Relay information to Chef Prepare summary of the day's activity for the Chef Make sure attendants are using proper utensils, papered goods, beverages, packaged condiments, displays Oversee all deliveries are timely with complete delivery checklist Deliver catered orders as needed Set up catered orders as directed according to CulinArt Catering Standards Make sure all items sent out are returned After food service is complete, look to the next day(s) activity Perform/direct the purchasing, receiving, storing and preparing of food and related products. Ensure all food safety standards are maintained Maintain inventory levels and ensure sufficient amount of product is on hand. Plan/implement menus for all dining operations and special events. Determine cost, monitor setup and supervise team members Comply with all cash handling and security procedures Select and interview team members Supervise and oversee the coaching, training and development of team members Administer disciplinary actions involving team members Develop/maintain/manage team member schedules, pay and hours of work to provide optimum level of serviceAccount Manager Shire Pharmaceutical PaCulinArt Group2012 to 2015 Hires, trains and develops managers, and is actively involved in the development of service techniques, menu presentation, policies and procedures Creates operating statements, reports, and operational budgets, and reviews of the collection of receivables Creates catering activities, books, plans & directed functions Creates proposals, contracts and banquet event orders Prepares and monitors budgets financial targets and forecasts Maintains local client's database and builds and maintains relationship with vendors Ensures all safety and sanitation procedures are followed in compliance with HACCP Performs related duties and special projects as assigned Chef ManagerProgress Haven2010 to 2012 Maintain inventory levels and ensure sufficient amount of product is on hand. Implement menus for all dining operations and special events. Determine cost, monitor setup and supervise. Store food in designated areas, equipment and utensils. Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. Interact with clients on a regular basis Assures compliance with all sanitation and safety requirements. Performs other duties as assignedEducationB.A in Hospitality ManagementEldorado Senior Secondary School (Junior College Trinidad & Tobago) June 2022Skills Menu Planning Catering Program Development Food Safety Culinary Experience Food Service Management Banquet Experience Kitchen Management Experience Sales Management Food Preparation Supervising Experience Profit & Loss Food Production Food Service Restaurant Experience Microsoft Office Recruiting POS Purchasing Events Management Employee Orientation LeadershipCertifications and LicensesServSafeFood Handler Certification |
