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Candidate's Name
Cell: PHONE NUMBER AVAILABLE
Skills: Autonomous Self Starter, Solution Oriented, Problem-Solving and
fluent in English, German, French Spanish and Portuguese. Enjoy proving
service and working in team environment.
Work Experience
Novotel Miami Brickell Hotel
1500 SW 1st Ave, Miami, FL 33129___________________________01/2023------
-----Present day
. Took down guests' food and drink orders accurately and walk them
down to the bar if needed.
. Refilled customers drinks and maintain professional
communication at all times with customer
. Assisted in cleaning up section and kept tables' setup ready for
new customer.
. Handled customers concerns efficiently and orderly.
. Take special attention to food allergies and preferences or
suggestions to service menu.
Miami Dade County Public School Treasurer______________________ 11/2021---
-----12/2022
* Financial reporting and planning
* Banking, book-keeping and record-keeping which requires
organizational skills
* General financial oversight. Oversaw and presented budgets,
accounts and financial statements to principal
* Processing Payrolls
Keystone Park Condo__________________________________03/2019-----
-10/2021
* Provided Administrative Support
* Filing Docs and Guest Registration
* Property Management skills
* Effective Bilingual Communication
* Handling requests from Residents : Letters, Money Orders,
* Parking Permit Tags
* Distributing Mail
* Public Notarization of legal Documentation
Home Depot: Sales Agent
3030 SW 8th st Coral Gables F1 33134_________________03/2017-
01/2019
Used to carry out sales and service functions
I required being knowledgeable of the company's in stock products
* Special ordered products from third parties providers
Practiced customer procurement and satisfaction,
* Shipped and billing process and attended relationships with third
parties installation companies.
* As a Sales Specialist exercised discretion, independent judgment
* Used to sell and customer a service skill,
* Provided front end support in the company's pursuit of business
growth
* Prioritized workload.
* Used to team work with other Specialist partners
Offered On-Site Team Support to maintain customer loyalty,
* Improved productivity, providing assistance in achieving sales and
margin goals,
Midea America Corporation
11800 NW 100th Rd #4, Medley, FL 33178 _____________02/2016-02/20/2017
* Went ahead and created accounts and updated them.
* As bilingual accountant clerk I took English, french calls from
customers and service providers
* Honored their unit's home appliances warranty.
* Provided them with the required services.
* I did sales and processed them through Oracle Software on credit
cards
* Troubleshot appliances as well used to determine the nature of the
faulty functioning.
* Called third parties Service providers to schedule services
Education:
University of Havana: Jose Antonio Hechevarria ------------------
-1982-1987
Bachelor's Degree in Science Mechanical Engineering.
Havana City, Cuba
* Technical Language School and Alliance Fran aise ----------------------
---1987-1989
Havana City, Cuba
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