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A hard worker with over 5 years experience excelling in sales and over 10 yearsexperience in a management/administrative position, heavily revolving around customer service and problem solving skills.1412 Lake Paradise Rd.Villa Rica, Ga 30180PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCELowes, DouglasvilleSales Specialist AppliancesJune 2023- Present-Achieved number one in sales and protection plan sales, receiving multiple rewards/ bonuses for surpassing the given metrics.- Exceeding in customer communication and satisfaction on a daily basis. Onepath, Kennesaw,GA Building Technologies Special Service Operations 2017- 2021-Assisted in managing project coordination; this involved managing technicians, training new employees, solving any problems that arose while getting the job done, working with procurement and provisioning to ensure parts and dispatch is coordinated, and assisting with auditing tickets all while excelling in Customer service.-Worked with multiple computer programs Zoho desk, Zoho creator and Great plans Sears, Douglasville, GA Small/ Large Appliance Sales Associate 2010- 2015-Used successful sales techniques to complete sales of the total solution of products, attachments, protection agreements, installation and delivery; as well as helping the consumer complete their financial options that include; credit accounts, leasing, and layaway. This resulted in surpassing numerous company matrics.-Maintained excellent customer service while exercising problem solving skills with consumers and co-workers.-Trained new employees and provide support for fellow associates-Completed all continued education available on products and procedures PrintSouth Corporation, Atlanta, GA Payroll Coordinator 1995-2001-Used human relationship skills to successfully execute ADP Payrolls of 500+ hourly and salaried employees weekly/Bi-weekly, commissions and shift differential.-Maintained Employee Data Files, complete with deductions, insurance products and 401k.-Serviced liens and garnishments-Proficient in EEOC Reports and ADP Report Smith, as well as familiar with ACH Bank money transfers.-Maintained large aging and credit and collections. SKILLS-Excellent sales managementand consumer communication-Self motivated while having aset goal to exceed.-Fast paced problem solving-Managerial experience-An excelled understanding ofPOS Systems-Financial Accuracy-Emotional intelligence-Experienced in team buildingand conflict resolution.COMMUNITYSERVICEBeckwith-Wiedemann SupportNetworkParent to Parent of GANORD (National Organizationfor Rare Disease)The Pantry Food ministryRescue Atlanta and The HopeProjectEDUCATIONVarious Courses at Kansas StateUniversity, Kansas Wesleyan,Kansas Tech institute, andVotech focusing on accountingand general studies. |