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OBJECTIVEConfident and energetic customer service representative passionate for serving customers. Thrives in a challenging and fast-paced work environment. Diligent multi tasker with great communication skills seeking to obtain employment as a customer service representative.SKILLSEffectiveCommunicatorStrong CollaborativeEffortsInnovativeGreat OrganizationalSkillsWorks with a Sense of UrgencyAbility to Work UnderPressureAnalytical ThinkerEXPERIENCEREACH LEAD AEL.SPAN 0 09/2019 04/2023 Delivered integrated, flexible solutions to warehousing department. Documented shipment receiving of automotive parts, pulled order list, placed orders for distribution, and packaging fulfilments. Oversaw inventory and supported with inventory control programs for organization by setting cycle count schedule, labeling inventory, and ensuring expired merchandise were taken out of inventory.RECEIVING ASSOCIATE HOME DEPOT 08/2008-04/2018 Supported organization by receiving merchandise and loading and unloading merchandise off of freight. Completed quality and quantity checks on merchandise being delivered, as well as entered information about incoming merchandise in to the store's computer system.Assisted Home Depot Home Services by delivering home appliances to customers. Uninstalled previous appliances and installed new appliances ensuring customer satisfaction.CUSTOMER SERVICE REPRESENTATIVE  ACME BRICK COMPANY09/2010-06/2016Provided support to customers by resolving product and service issues as they arise and enter customer orders into the sales system. Worked with vendors and manufactures on various concerns. Placed orders for tile, wood, stone and other masonry products. Received materials and conducted quantity and quality inspections on materials, inventoried materials through the operating system. Assisted, as needed in warehouse and with other associates.EDUCATIONBUSINESS MANAGEMENT 2011-2012 BROWN MACKIE COLLEGEBUSINESS MANAGEMENT 20119012 VINCENTS UNIVERSITYCERTIFICATIONSForklift Operator Certification2