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Click here or scroll down to respond to this candidateCandidate's Name
Reidsville, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAn organized, detail-oriented, and diligent self-starter who can strategize and prioritize appropriately for several projects while remaining calm under pressure. Willing to relocate: AnywhereWork ExperienceCSR - Customer Service RepresentativeImperial Dade - Whitsett, NCFebruary 2022 to Present Managed customer accounts Conducted customer service surveys Resolved customer issues Assisted customers via live chat Responded to inquiries and issues Assisted customers with a warm and professional attitude Customer Service CashierDelhaize Food lion - Yanceyville, NCMay 2021 to April 2022 Maintained customer satisfaction with quick and professional handling of product returns. Resolved customer complaints and maintained clean and tidy checkout area. Handled approximately daily credit and cash transactions for customers with accuracy and speed. Verified deactivation and removal of Electronic Article Surveillance Tags from products at point of sale. Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.Reset MerchandiserSAS - Cary, NCAugust 2020 to November 2021 Reset specific store departments or entire stores and fully set up new stores according to planograms. Changed shelves, racks and displays to meet new schematic designs. Moved merchandise from back storage to front end to maximize productivity. Built fixtures according to planogram to effectively display new store merchandise. Traveled to assigned location using personal vehicle, showed up on time and worked efficiently to complete jobs. Enhanced overall store appearance by applying careful consideration to product and display locations. Event Specialist Promo WorksCROSSMARK Promo Works - Schaumburg, ILJune 2017 to March 2020 Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies. Negotiated and worked with venues and vendors to carry out event objectives. Solicited feedback from clients to assess event success and uncover opportunities for improvement. Improved program productivity by closely monitoring performance and trends. Prep CookPizza Hut - Reidsville, NCJune 2016 to June 2017 Created identical dishes numerous times daily with consistent care, attention to detail and quality. Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service. Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity. Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.Home Health AidePrivate Individuals - Greensboro, NCJanuary 2012 to August 2015 Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness. Provided transportation and appointments management. Administered medication as directed by physician. Documented vital statistics and coordinated with health care providers. EducationMaster's degree in Business AdministrationStrayer University-Global Region - Greensboro, NCApril 2023 to PresentBachelor of Business Administration in BusinessStrayer University - Washington, DCJune 2022Associate of Arts in Business AdministrationStrayer University - Washington, DCDecember 2019Skills Policies and procedures Strategic planning Search Engine Optimization Honest and Ethical Cooperative Attitude Credits and Refunds Call Response and Transfer Inventory Stocking Microsoft Office Data Analysis Point of Sale Software Team Collaboration Windows Mac OS Customer support Databases Microsoft Excel Customer service Microsoft Outlook Microsoft SQL Server Operating Systems Hospitality Restaurant management Accounts receivable Epic QuickBooks Marketing Typing Filing Search engines Google Docs Computer literacy Algebra Geometry Phone etiquette Serving Oracle Guest services Retail sales Data entry Data collection Microsoft Access Warehouse distribution Microsoft Word Live Chat Math Order fulfillment Accounting Communication skills English Analysis skills Team management Computer skills Organizational skills Communication skills Microsoft Office Sales management Financial acumen Events management Business development Customer relationship management Conflict management Hospitality Relationship management Supervising experience Analysis skills Marketing Google Docs Accounting Customer service Office management Compliance management Transportation management systems Account managementCertifications and LicensesDriver's License |
