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Title United States Business Intelligence
Target Location US-NY-Fairport
Email Available with paid plan
Phone Available with paid plan
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ContactPHONE NUMBER AVAILABLE (Mobile)EMAIL AVAILABLELINKEDIN LINK AVAILABLE(LinkedIn)Top SkillsCustomer ExperienceScrumBusiness StrategyLanguagesSpanishCertificationsMicroeconomics (ECON1002)Six Sigma Black BeltServSafe Food HandlerProvision Certification, BehavioralHealth Professional (BHP Mod I)Chris Saretto, MBAStand 8 Technology ServicesFairport, New York, United StatesSummaryI am seeking a company where I can use my experience and education to help the company meet and surpass its goals. ExperienceSTAND 8 Technology ServicesData Governance AnalystApril 2024 - Present (4 months)United StatesPaychex6 years 11 monthsBusiness Intelligence AnalystOctober 2021 - April 2024 (2 years 7 months)New York, United StatesUsing data reporting sources like SQL, EDW, SSMS, TOAD, and many others, my position entails meeting the ever changing needs of my internal clients. Not only building organized and direct Power BIs, but being familiar with the data to such a degree as to provide insight, guiding management in making strategic and tactical decisions.Business Intelligence Reporting Analyst IMarch 2021 - October 2021 (8 months)QTC+ Team Lead/Subject Matter Expert/Knowledge Manager, UCC February 2020 - March 2021 (1 year 2 months)Created knowledge articles and in-depth trainings for unified billing system for a team of 18. Evaluated training methods and dynamics with team leaders. Authored over 20 knowledge articles in the course of documentation. Dedicated Service RepresentativeMarch 2018 - January 2020 (1 year 11 months)Rochester, New York AreaSenior Payroll SpecialistPage 1 of 6June 2017 - March 2018 (10 months)MaineWe provide comprehensive payroll services, including payroll processing, payroll tax administration, time and attendance solutions, and employee pay services. Human Resource Services include 401(k) plan recordkeeping, workers' compensation administration, section 125 plans, a professional employer organization, and other administrative services for business. PenAirStation AgentJune 2015 - June 2017 (2 years 1 month)Station Agents promote and sell air travel with Peninsula Airways and/or other contracted carriers, prepare itineraries, compute fares, issue refunds, prepare and issues tickets, check baggage and collect excess baggage charges in accordance with tariff rules. Agents are responsible for answering inquiries regarding general travel information. Agents perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers. Station Agents also escort passengers from the terminal to and from aircraft ensuring a safe path at all times. Additionally, Station Agents complete all necessary arrangements for accommodating passengers with reservations, stand-bys, luggage, cabin availability and in-flight supplies. Agents will determine flight close-out times and prepare, complete and check various flight forms for accuracy.Station Agents will martial the plane in and out of the landing area, park and clean the airplane.NAMIRespite ProviderApril 2014 - June 2017 (3 years 3 months)MaineRespite care is temporary relief care designed for families of children or adults with special needs. Respite care can range from a few hours of care provided on a one-time basis to overnight or extended care sessions. Pretty Geeky IncBusiness Development Manager ConsultantJanuary 2014 - August 2014 (8 months)The task of a business development professional is to open up a new market that will boost the income of his or her organization. This involves having a Page 2 of 6good grasp of the industry trends, which will become the bases for strategic planning and forecasting.Russetto's LLCOwnerJuly 2010 - December 2013 (3 years 6 months)Limestone, MaineManage and oversee dining room with 30 seating capacity. Offering innovative pizza selections, sandwiches, and hand-crafted lunch entrees. Achieved 100% accuracy rate for high volume cash, credit, and gift card sales. Ensured optimal inventory and cash control by analyzing buying and supply trends in a market of less than 2000. Maintained, rotated and updated inventory as well as trained new hires. Business inception to completion, including booking events, menu selection, special requests. Coordinated and executed marketing research and plans.Job CorpsResident AdvisorOctober 2010 - November 2012 (2 years 2 months)Limestone, MaineActively worked with other RA's to generate alternative activities for at-risk youth.Discovered and implemented process to reduce paper usage by 12,000 pieces over thecourse of a year.Chosen for supervisor training.Spherion Corporation at Agilent TechnologiesConsultantJune 2007 - July 2009 (2 years 2 months)Relationship management for a Life Sciences and Chemical Analysis equipment company, scheduling installations, preventive maintenance, qualifications and equipment delivery. Pre- and post-sales support. Addressed issues and root cause analysis. Initiated, gained approval and implemented process change at my level to improve order processing in over twenty aspects of the position. Systematically capture and analyze root causes for trigger initiatives to improve thecustomer experience, build and provide reports. Manage Sales Orders and Quotes, take appropriate action and transfer to the Commercial Services to fulfill.Page 3 of 6MapQuestInternApril 2009 - June 2009 (3 months)Contacted site users regarding issues and providing resolution. Updating map data and communicating them to the appropriate channels. The Dalbey Education InstitutionSuccess Counselor, MarketerApril 2005 - May 2007 (2 years 2 months)Counseled clients in strategies to maximize concepts presented within materials.Increased company back-end sales.Noted for top sales ability, generating $21,000 in sales in one week. Entrusted with training and mentoring new staff due to rapid assimilation and comprehensive knowledge of company operations and products. Bridgecom InternationalWorkflow ManagerAugust 2003 - February 2005 (1 year 7 months)Directed work production of three SQL consultants. Responsible for workflow projects for the telecom network. Served as liaison between company and contractors. Oversaw evaluation and subsequent revision of corporate operational procedures, includingsoftware functionality.Communicated revised protocols to management and related departments. Produced SOPs for operation guidelines as revisions took place. Provided follow-up support for all departments, including secure implementation of newprotocols and software.Attained promotion to Workflow Manager due to initiative taken to create order- trackingprocess.Improved interdepartmental communication, resulting in shorter timeframes for orderprocessing.Increased efficiency of sales communications by implementing an improved forms system,including editable PDF's and a readily accessible supply of forms. Page 4 of 6ETI Sales Support, IncBusiness DeveloperJune 2001 - June 2003 (2 years 1 month)Developed and maintained relational database matching consumer, client, and customerqualifications.Created and coordinated marketing collateral and distribution efforts. Established classifications to identify customer needs, increasing lead generation andsales by over $3 Million.Generated feedback reports concerning market segment trends and customer shareContext MediaSales & Marketing InternMarch 2001 - May 2001 (3 months)Paid Sales and Marketing Intern, gathered online resources to populate an online content market place.Syntony ProductionsAudio AssistantJune 1998 - November 1998 (6 months)Lake Placid, NYAssisted in gathering audio for "Apartment D" production. Primary engineer. WPTZProduction InternAugust 1997 - January 1998 (6 months)Wrote copy for promotional materials. Assisted in commercial production. EducationState University of New York at PlattsburghBachelor of Arts, Mass Communications  (1994 - 1998) Argosy UniversityMaster of Business Administration - MBA, Business Technology Management  (August 2006 - June 2009)Southern New Hampshire UniversityPage 5 of 6Associate of Science - AS, Information Technology  (June 2019 - June 2021) Page 6 of 6

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