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Marcela Campos User Experience DesignerPHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE camposmarcela.com Accomplished UX designer and researcher with success in creating intuitive and engaging experiences for a diverse range of products and platforms. Experienced in collaborating with multidisciplinary teams to design user-centered interfaces that meet both business objectives and user needs.UX Research Wireframing Usability Testing Prototyping Agile Project Management AI Data Analysis UX Academy Certification Designlab Accumulated over 500 hours of coursework, engaging in group design critiques, mentor collaboration, and executing 50 hands-on projects emphasizing usability and interaction. Bachelor of Arts in Industrial Design Minor in Furniture Design Universidad de Monterrey Mexico Additional Certifications Interaction Design Foundation Feb 2021-Feb 2024User Experience Designer Lexmark International Lexington, KY Hybrid Provided UX design and research for product development, web and mobile platforms. Designed a new panel interface for the release of a new A3 printer product line. Influenced product development for new printing devices by providing actionable insights obtained through conducting user interviews. Increased user engagement with printer panel instructions by creating improved user centered instructional messaging based on user testing. Achieved a notable 55% increase in user success rates of printer maintenance tasks during in-person usability testing through research methods, sketching and Figma/Adobe XD prototypes. Delivered over 25 prioritized UX recommendations to the Lexmark Support website developer team through a meticulous UX research process, contributing to overall product improvement. Mar 2020-Mar 2021Freelance UX Designer Milk and Beans Crestview Hills Remote Designed a business website, focused on scheduling parties and showcasing products. Developed and presented compelling high-fidelity wireframes, translating conceptual ideas into visually engaging designs for effective communication of website features and functionalities. Mar 2020-Mar 2021User Experience Designer (volunteer) The Welcome Card Remote Collaborated on an app aiming to apply UX design principles to immigration processes. Conducted valuable user research, including competitive analysis of similar apps to inform design decisions and enhance the overall user experience. Created comprehensive user flows. Aug 2019-Mar 2015Interior Sales Designer / Project Manager W. Stephens Cabinetry and Design Ft. Mitchell, KY Interior Sales Designer Cooknee European Style Cabinets Cincinnati, OH Responsible for end-to-end of home renovation projects. Delivered 50 kitchen installation projects designed according to customers needs. Coordinated multiple vendors and contractor teams to ensure timely delivery for a seamless installation process to ensure customer satisfaction.