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Click here or scroll down to respond to this candidateCandidate's Name
Treasure Island, Florida PHONE NUMBER AVAILABLE EMAIL AVAILABLERegional Account ManagerHealth and WellnessVersatile Regional Account Manager and Registered Dietitian with over 15 years experience in healthcare industry, specializing in wellness, obesity, and diabetes management. Proven track record of success in specialty sales, durable medical equipment, and account management of diverse healthcare products. Consistently demonstrates leadership, decision-making skills, and strong ability to network with physicians and key management personnel in both sales and administration. Deep understanding of adding healthcare products to portfolios and serving as healthcare liaison; proficient in using innovative technologies such as athletic devices like Fitbit for promoting wellness. AREAS OF EXPERTISEHealth and Wellness Healthcare Account Management Program Management Metrics & Quota Attainment Obesity Management Diabetes Program Development Specialty Healthcare Sales Strategic Planning and Execution Leadership and Team Supervision Durable Medical Equipment Knowledge Healthcare Regulations Compliance Wellness Coaching and Mentoring Innovative Health Technologies Client Satisfaction and Retention Strategies Cross-Functional Team Collaboration Financial Acumen Budget Management Health and Life Licensing Complex Health Conditions Management Enteral Nutrition Expertise Corporate Wellness Programs Public Speaking CAREER HIGHLIGHTSLeadership: Over 15 years of management experience in the health and wellness industry, skillfully supervising sales teams, nurses, medical assistants, health educators, and exercise specialists across various settings. Self- starting, results-driven professional with ability to work self-directed, requiring minimal supervision. Proven ability to develop and manage annual wellness budgets, showcasing financial acumen.Program Development & Execution: Successfully developed and managed worksite wellness diabetes program for 1,200 manufacturing employees at DAK Americas. Expertly navigated diverse roles, from data collection to outcome management and new program implementation. Extensive knowledge of diabetes and Group Health/Life Licenses, leveraging these skills to navigate complexities of healthcare and wellness effectively.Sales & Performance: Experienced in corporate wellness and clinical settings, with hands-on experience in diabetes sales and medical weight loss sales. Consistent track record of sales success, including managing multiple top-ranked weight loss centers nationally while consistently ranking in top 5 for sales performance.Travel & Flexibility: Successfully worked remotely in Southeast for past 10 years, demonstrating flexibility and adaptability. Comfortable with extensive travel.PROFESSIONAL EXPERIENCELEVEL2 (Division of United Healthcare) 2021 Present Regional Account Manager, Level2 Diabetes Health Plan East Coast Served as Regional Account Manager for Level2 Diabetes Health Plan, overseeing accounts across East Coast. Managed key accounts for sale of pioneering diabetes program, leveraging Fitbit devices and continuous glucose monitoring to upload blood glucose readings 288 times daily into dedicated application, significantly enhancing Type 2 diabetes management and care. Helped significantly improve health outcomes for patients by sharing cutting-edge technology that leverages continuous glucose monitors and Fitbit devices to deliver real-time, micro interventions; this game-changing approach radically improves daily blood sugar management.Actively managed high-value health plan accounts, working closely with employer groups to incorporate Level2 Diabetes Health Plan into their benefits offering.Championed adoption of innovative health solution, effectively communicating its value and long-term benefits to employers and employees.Candidate's Name Page 2Facilitated access to virtual clinic and center of excellence, coordinating with dietitians, nurses, and case managers to provide holistic, high-quality healthcare experience.Cultivated strong relationships with physicians, enabling faster medication adjustments and more responsive care, significantly improving disease management.Trained sales teams about value of providing concierge-type service to patients in later stages of Type 2 diabetes, with personalized, attentive care, and support.Stayed abreast of latest advancements in diabetes management technology to promote state-of-the-art solutions to all clients.UNITED HEALTHCARE 2015 2021Wellness Field Account ManagerManaged and nurtured key accounts within North Carolina and South Carolina for employer groups with 500+ employees. Provided comprehensive account management, including resolution of daily service issues, ensuring high levels of client satisfaction and retention. Prepared and presented detailed quarterly reports, offering insights into account performance, trends, and opportunities for improvement.Acted as primary point of contact for all client communications, inquiries, and concerns, demonstrating excellent customer service skills and responsiveness.Led negotiation and presentation of renewal contracts, effectively communicating value and fostering long-term business relationships.Identified and addressed wellness product needs for each account, customizing solutions to promote optimal health outcomes and employee satisfaction.Worked collaboratively with cross-functional teams to ensure client needs were met, fostering culture of teamwork and shared success.Continuously monitored industry trends and competitor activities, adjusting strategies to maintain competitive edge and meet shifting client demands.Ensured all account activities complied with company policies and industry regulations, maintaining highest standards of professionalism and ethical conduct.CVS CAREMARK/CORAM 2014 2015Area Nutrition Manager for Southeast Enteral Nutrition Sales Drove Southeast enteral nutrition sales for specialty sales division of CVS, demonstrating strong leadership and strategic planning skills. Leveraged specialized knowledge of enteral nutrition to facilitate critical support and education to patients with complex health conditions such as stomach cancer, unable to receive nutrition traditionally.Boosted durable medical equipment sales, demonstrating deep understanding of diverse medical tools and their applications, and effectively communicating their benefits to clients.Recruited, trained, and mentored high-performing sales team, cultivating culture of excellence, continuous learning, and customer-centric service.Developed and implemented effective sales strategies, driving significant revenue growth and market share expansion in competitive healthcare sector.Trained team members to educate and guide patients on home-based tube feeding methods, emphasizing safety, hygiene, and compliance with medical guidelines.Established and maintained strong relationships with major healthcare institutions including UNSC, Duke, and Vanderbilt, fostering partnerships that enhanced business opportunities and customer satisfaction.Stayed abreast of latest advancements in enteral nutrition and medical equipment, ensuring provision of cutting-edge solutions to meet diverse patient needs.Ensured strict compliance with all regulatory guidelines and standards in enteral nutrition and medical equipment sales, safeguarding patient safety and company reputation. Candidate's Name Page 3AETNA/ACTIVEHEALTH 2012 2014Onsite Health AdvocateDelivered comprehensive health advocacy services on-site for AETNA/ActiveHealth, serving diverse workforce of over 400 employees at Eaton, major HVAC manufacturer. Conducted engaging, informative presentations on various health topics during safety meetings, effectively promoting health awareness and inspiring a culture of wellness within the organization. Collaborated effectively with multi-disciplinary team, contributing to creation and implementation of holistic, individualized health improvement plans.Provided immediate, post-presentation consultation services, responding to individual questions, concerns, and setting up appointments for further discussion and counseling.Performed initial diet assessments based on 24-hour dietary recall, identifying key areas for improvement, and offering immediate, actionable advice to employees.Facilitated seamless transition of clients to telephonic coaching, ensuring continuity of care and encouraging sustained commitment to health improvement strategies.Actively referred employees to appropriate services offered through their AETNA health plan, promoting utilization of comprehensive resources for optimal health outcomes.Successfully adapted to demanding 24/7 shift schedule, demonstrating flexibility and commitment to providing consistent, high-quality health advocacy services.Received First Quarter Team Award by effectively driving results and fostering team success. Additional ExperienceDAK Americas, D & ZHealthFitness Wellness Program Manager, HealthFitness Corporation EDUCATION & CREDENTIALSMaster of Science Nutrition and Wellness, BENEDICTINE UNIVERSITY Bachelor of Science Dietetics, UNIVERSITY OF AKRON Licensed Health and Life Producer NPN 17779831Registered Dietitian 2008 Registration Number 1014501 Licensed Dietitian License Number 12428Adult CPR CertifiedCertified Wellness Coach, WELLCOACHES CORPORATION (Endorsed by the American College of Sports Medicine) Certificate of Training in Adult Weight Management, ACADEMY OF NUTRITION AND DIETETICS Certificate of Training in Obesity Interventions for Adults, ACADEMY OF NUTRITION AND DIETETICS Creative Coaching Program, ROCHE PHARMACEUTICALSStrategies That Inspire (Advanced Curriculum in Patient-Focused Diabetes Education) |
