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Click here or scroll down to respond to this candidateCandidate's Name
Fort Lauderdale, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDedicated and customer focused professional with 7+ years of experience in customer service and 1+ years of experience as a driver. Proven track record of providing exceptional service, resolving issues efficiently, and ensuring timely deliveries. Skilled in communication, problem-solving, and adaptability. Committed to delivering high-quality service and ensuring customer satisfaction.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCDL Class A GRADUATEFleetForce Truck Driving School-Sunrise, FLJune 2024 to June 2024Recent GraduateDriver - Box Truck & Cargo VanCoastal Commercial Laundry-Pompano Beach, FLMarch 2023 to June 2024 Make delivery in company owned cargo van & box truck servicing residential and commercial businesses in South Florida up to Vero Beach Load and unload up to 70 lbs Treating customers with great customer service in a friendly and professional manner at all times Completing pre trip van/truck before leaving branch, ensuring that all delivery loads are firmly secured Obeying all traffic laws Filing all logs and required government paperwork in a precise and timely manner Customer Service RepresentativeAlorica-RemoteMay 2020 to February 2023 Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions. Answered inbound calls, chats and emails.Customer Service RepresentativeAdvantage Reserve-Fort Lauderdale, FLJuly 2017 to April 2020 Making reservations for customers based on their requirements and budgetary allowances. Checking the availability of accommodations for desired travel dates. Processing payments and sending confirmation details to customers. Up-selling, when appropriate, by informing customers of additional services or special packages Providing support to customers who may need to modify or cancel a reservation Receptionist/Cashier/Customer Service/Parts dept driverMassey Yardley Dodge Chrysler Jeep-Plantation, FLMay 2016 to April 2017Crossed trained in multiple positions Parts department driver Receivables Collect Invoices Filing Perform basic accounting functions, submit all warranties and aftermarkets Handle all warranty and aftermarket cancellations Assist in processing car deals Check all vouchers and obtain appropriate payment approval Showroom Receptionist Service department cashierWarehouse AssociateHeinlein Foods Warehouse-Delray Beach, FLFebruary 2014 to April 2016 Receive and prepare inventory for boxing Use handheld device to sort, scan, and prepare orders Build, wrap, sort, and transport pallets Lift up to 50 lbsEducationHigh school diplomaNortheast High SchoolAugust 2011 to June 2015Commercial Driver's License (CDL)Class AExpires: December 2031State: FLSkills Customer service (10+ years) Upselling (10+ years) Bilingual Communication skills (10+ years) Microsoft Office Warehouse experience (1 year) Driving (10+ years) Cold calling Front desk Organizational skills Commercial driving Tractor-trailer Microsoft Excel Microsoft Outlook Microsoft Powerpoint Office experience Typing Data entry Truck driving Microsoft Word Computer skills English Guest services Guest relations Computer literacy Time management Filing Box truckCertifications and LicensesMedicare Advocate CertificationJanuary 2023 to PresentDriver's LicenseCDL ACDLAir Brake Endorsement |
