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Title Customer Service Business Administration
Target Location US-MD-New Market
Email Available with paid plan
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Candidate's Name
EMAIL AVAILABLE - CELL Phone PHONE NUMBER AVAILABLEJob Interest / Talents-Skills AdvantagesJob Interests & Strenthghs-Business Development, Consulting, Sales, or Part Time Phone/Email Customer Service.-Education/Certifications/Qualifications1990- 2018 ( On-going Federal Industry skills & Education / Certifications ) - Server, Storage, Networking plus weekly education on new vendor product offerings like SuperMicro, Cloud Technologies, IaaS, PaaS, Security, Open Source Technologies, etc..American University(1988)graduate level courses in Management Information Systems.University of Maryland  (1983)  allowed completion of a Bachelor of Science Degree in Accounting & Business Administration.Frostburg University  (1981 to 1982) - B.S. Business Administration.Montgomery College (1980)  Associates DegreeIBM Certified Storage Specialist (+NASA Mass Storage Conf. Member)IBM Advanced Business Institute (ABI), IBM (TopGun, Management, Leadership, Marketing, Finance, and Quality Process Improvement).Employment Record / ExperienceJeskell Inc. Eastern I/T Solutions Executive (2001 to present).2001-2018 Client Solutions - focus IBM, DELL, NetApp, CISCO, Backup Storage Technologies (HW, SW, Services), plus Cloud, Analytics, Security Offerings.Partnered with CEO/President(Javed Khan) growing Jeskell from $ 60 M to $ 130 M.Lead our East Territory ($ 1 M to $ 35 M) in five years.IBM Hardware, Software & Services  Solutions for our Federal Clients (DOD & CIV.).Provided linkages to other companies for services and value add linkages.IBM  Storage Solutions Mgmr. (focus on ALL  IBM Storage Solutions)  2000 to 2001.Managed an IBM Team of specialists growing the IBM DISK, Tape, and S/W Solutions throughout Federal. This allowed me to grow in my leadership and teaming capabilities.IBM  Certified Storage Specialist (focused on IBM Tape Automation & S/W)  1995 to 1999 .Preprocurement customer education, proposal development, and customer satisfaction focus.Lead a matrix IBM Storage Specialist team focused on providing Federal customer with industry Best of Breed backup & migration solutions (Tape Drives, Robotics / Libraries, Software, etc.).IBM  Systems Engineer (Storage Solutions Specialist)  1991 to 1995.Responsibilities were focused on systems engineering and storage sales support.Customer environments included (IBM S/390, RS/6000, Sun/Solaris, & HP to name a few).IBM - Systems Engineer (S/390, Processors & S/W)  1988 to 1991.IBM  Technical Support (in S/390 Datacenter, DFSMS Storage Admin.)EDS  Operations Support on the US Army  Viable Contract.References(Available on request)Jeff Wilson (IBM  PPC  Self Employed  Falls Church, VA).David Ogden (IBM  HPE  Self Employed Consultant  East Coast USA)

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