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PHONE NUMBER AVAILABLE e-mail: EMAIL AVAILABLEPROFESSIONAL OBJECTIVETo pursue working relationships and opportunities with a progressive support resource organization that can effectively utilize my training and experience in the arena of Clinical Systems Support with heavy emphasis on EMR (Electronic Medical Record) activation.CLINICAL SYSTEMS SUPPORT HIGHLIGHTSState Board of Nursing Certification Registered NurseElbow-to-elbow support in the ASAP, CPOE, Inpatient, Clindoc, Optime/Anesthesia, Beacon and Ambulatory modules of EPICOver ninety successful go-livesFull-time focus on EMR implementationKnowledge and experience in CERNERKnowledge and experience in Bones for OrthopedicsASAP Module ExperienceEducated and supported emergency room physicians, nurses, technicians, medics, secretarial and registration staff in effectively entering medical information into computer systems, using the ASAP module of EPIC software.Assisted end-user staff with setting up preference lists, using smart tools, progress notes, ordering, and Dragon dictation.Helped to troubleshoot and resolve computer system infrastructure and EPIC software issues.Reinforced emergency department process flows with staff.CPOE, Clindoc, Inpatient Module ExperienceEducated and supported inpatient physicians, surgeons and nurses in effectively entering medical information into newly implemented EPIC EMR program. These go-lives utilized the Inpatient modules of EPIC software including Beacon.Provided elbow-to-elbow support with inpatient physicians and nurses mastering skills using admission, transfer, rounding and discharge navigators.Assisted with setting up preference lists, using smart tools, progress notes, ordering, and Dragon issues.Reinforced process flows with staff.Optime/Anesthesia Module ExperienceProvided support for the Optime/Anesthesia module used in Surgery Services.Educated and supported surgeons, anesthesiologists, nurse anesthetists, and nurses in effectively entering medical information into newly implemented EPIC EMR program.Liaised between end user and Command Center for issues and problem resolution by reporting any error messages, printing issues, security problems and opportunities for system enhancements.Identified and reported workflow and/or system configuration deficiencies as well as opportunity for optimization.Troubleshot and resolved computer system infrastructure and EPIC software issues.Ambulatory Module ExperienceCall Center - Allegiant Creighton HealthProvided support for Ambulatory Central Call Center.At the elbow assistance with nurses and schedulers.Educated staff using orders functionality, Clindoc, Inbasket communication and manipulation.Reinforced Call Center workflows.Provided Elbow-to-Elbow support to Orthopedic Surgeons, Cardiologists, Nurses, Therapists, Medical Assistances, and registration staff utilizing the Ambulatory module of EPIC.(Physician Ambulatory Clinics continued)Liaised between end user and Command Center for issues and problem resolution by reporting any error messages, printing issues, security problems and opportunities for system enhancements.Educated end users on orders, Clindoc, Inbasket manipulation/clearing.Identified and reported workflow and/or system configuration deficiencies as well as opportunity for optimization.Offices worked: Cardiology, Orthopedics, Physical Rehabilitation, and Urology.GO-LIVE HISTORY AS A SUPPORT SPECIALISTGuthrie Lourdes Hospital Optime/Anesthesia June, 2024Hartford Health Care Network Orthopedics Ambulatory May, 2024LCMC Tulane Lakeside Hospital Optime/Anesthesia April, 2024CHR Christus Hospitals, Corpus Christi, Texas ASAP, Optime/Anesthesia March 2024Womens Hospital Baton Rouge, Louisiana Optime/Anesthesia February 2024University Hospitals of Cleveland, Geneva, Ohio ASAP October, 2023Christus Health Medical Center, Texarkana, Texas Inpatient Peds/Mother Baby July, 2023Oklahoma University Medical Center, Oklahoma City, Oklahoma Optime/Anesthesia June 2023RWJB Medical Center, Toms River, New Jersey ASAP May, 2023Advent Health, South Overland Park, Overland, Kansas - Optime/Anesthesia March, 2023MUSC Black River Medical Center, Cades, South Carolina - ASAP January, 2023Advent Health, Tampa Florida Ambulatory December, 2022Trinity Health, Athens Georgia ASAP November, 2022Northwestern Medicine, Chicago, Illinois - ASAP October, 2022Advent Health Orlando Hospital - Optime/Anesthesia August, 2022NCH North Naples Hospital, Naples Florida - Pre Admission Testing June, 2022University of Vermont Medical Center, Malone, Yew York ASAP April, 2022Advent Health Lake Whales Hospital, Lake Whales, Florida ASAP March, 2022LCMC East Jefferson Hospital, New Orleans, Louisiana Optime/Anesthesia February, 2022CHOP King of Prussia, Philadelphia, Pennsylvania ASAP Rover January, 2022Parkview Hospital, Bryan, Ohio Optime/Anesthesia December, 2021Central Vermont Medical Center ASAP November, 2021UT Health, Carthage, Texas ASAP September, 2021Montefior Hospital, Newburg, New York Optime August, 2021Memorial Hospital, Bellville, Illinoise Optime July, 2021Montefiore WPH, White Plains, New York Optime/Anesthesia May, 2021Prisma Health, Columbia, South Carolina Inpatient/Clindoc March, 2021Cape Cod Hospital, Hyannis, Massassachusetts Optime/Anesthesia November, 2020Common Spirti GSH, Kearney, Nebraska Optime/Anesthesia October, 2020Community Anderson, Anderson Indianna ASAP August, 2020Baylor Scott, and White, Irving Texas ASAP July, 2020Baylor Scott, and White, Frisco Texas ASAP February, 2020Cleveland Clinic, Cleveland, Ohio Bones for Orthopedic December, 2019Wentworth Douglas, Dover, New Hampshire - Optime/Anestesia November, 2019NYU Winthrop, Long Island, New York - Optime/Anestesia October, 2019Baylor Scott, Fortworth, Texas ASAP September, 2019MUSC Charlston, South Carolina - Optime/Anestesia August, 2019Tower Health, Phoenixville, Pensylvania ASAP August, 2019HSHS St. Francis Hospital, Litchfield, Illinois Optime/Anestesia and ASAP June, 2019Ardent Health, Mountainside Hospital, Glenridge, NJ Inpatient/Ambulatory April, 2019Hackensack Meridian Health, Palisades Medical Center, North Bergen, NJ ASAP March, 2019Lifepoint Network St. Francis, Columbus, Georga Cerner Ambulatory November, 2018Odessa Regional Medical Center, Odessa, Texas Cerner Ambulatory May, 2018HSHS St. Johns Hospital, Springfield, Illinois ASAP March, 2018Winchester Hospital, Boston Massachusetts Inpatient Clindoc February, 2018NYU Winthrop Hospital, Long Island, New York Ambulatory January, 2018Cooley Dickenson Hospital, Boston, Massachusetts ASAP, Optime/Anesthesia November, 2017University of Massachusetts, Boston, Massachusetts ASAP October, 2017Cleveland Clinic, Cleveland, Ohio Intraop Upgrade September, 2017South Shore Medical Center, Boston, Massachusetts ASAP July, 2017Riverside Shore Memorial Hospital, Onancock, Virginia ASAP June, 2017Integris Southwest Medical Center, Oklahoma City, Oklahoma ASAP May, 2017Scripps Green Hospital, San Diego, California - Ambulatory April, 2017Riverside Hospital Williamsburg, Virginia Ambulatory March, 2017North Shore Medical Center, Boston, Massachusetts Clindoc Orders Inpatient February, 2017Cleveland Clinic Medina Campus, Medina, Ohio EPIC 2015 upgrade December, 2016Integris Baptist Medical Center, Oklahoma City, Oklahoma Optime/Anesthesia November, 2016St Lukes Medical Center, Twin Falls, Idaho Clindoc/Orders (night shift float) October, 2016Hartford Hospital, Hartford Connecticut Clindoc/Orders (Maternity) August, 2016Ohio Health Hospital, Columbus, Ohio ASAP upgrade August, 2016Wheaton St. Francis Hospital, Milwaukee Wisconsin - Optime/Anesthesia, ASAP May, 2016Vidant Hospital, Greenville, North Carolina - Optime/Anesthesia May, 2016Newton-Wellesly Hospital, Boston, Massachusetts - Optime/Anesthesia April, 2016D Anderson Hospital, Houston, Texas Inpatient Telemetry March, 2016Hospital for Special Surgery, New York, New York Clindoc/Orders (Rehabilitation) February, 2016University of Maryland Medical Center, Baltimore, Maryland Clindoc/Orders Inpatient November, 2015Cleveland Clinic Main Campus, Cleveland, Ohio Lab Specimen Collection October, 2015Creighton University Medical Center, Omaha Nebraska Optime/Anesthesia, ASAP September, 2015Lahey Beverly Hospital, Boston, Massachusetts ASAP August, 2015Barberton Family Practice, Barberton, Ohio Ambulatory June, 2015Brigham and Womens Faulkner Hospital, Boston Massachusetts Ambulatory June, 201Cleveland Clinic Main Campus, Cleveland, Ohio Beacon 2014 upgrade May, 2015Lahey Hospital and Medical Center, Boston Massachusetts Optime/Anesthesia April, 2015Wakemed Health Raleigh, Raleigh, North Carolina Optime/Anesthesia February, 2015Catholic Health Partners HealthSpan, Parma Ohio ASAP October, 2014CHI Hospitals, Tacoma, Washington Ambulatory (Physical Rehab) and ASAP July, 2014Wakemed Health and Hospitals, Raleigh, North Carolina Ambulatory (Ortho & Cardiology) June, 2014Lucille Packard Childrens Hospital, Palo Alto, California Optime/Anesthesia May, 2014Wellstar Cobb Hospital, Atlanta, Georgia Optime/Anesthesia April, 2014Catholic Health Partners, Toledo, Ohio - ASAP March, 2014Alegent Creighton Health, Omaha, Nebraska Ambulatory Call Center February, 2014Wellstar Kennestone Hospital, Marietta, Georgia - Optime/Anesthesia December, 2013Mercy West Hospital, Cincinnati, Ohio - ASAP November, 2013Parkview Whitley Hospital, Columbia City, Indiana - ASAP July, 2013Duke University Hospital, Durham North Carolina Optime/Anesthesia June, 2013St. Marys Good Samaritan Hospital, St. Louis, Missouri Optime/Anesthesia June, 2013Memorial Hospital West, Fort Lauderdale, Florida ASAP and Clindoc/Orders Inpatient April, 2013Asante Rogue Regional Medical Center, Medford, Oregon ASAP April, 2013St. Josephs West Hospital, St. Louis, Missouri Optime/Anesthesia March, 2013Parkview Hospital Randallia, Fort Wayne, Indiana - ASAP February, 2013West Chester Hospital, Cincinnati, Ohio Optime/Anesthesia October, 2012Texas Health Medical Center, Fort Worth, Texas Inpatient and Optime/Anesthesia September, 2012Baltimore Washington Medical Center, Baltimore, Maryland Clindoc/Orders Inpatient August, 2012New Hanover Regional Medical Center, Wilmington, North Carolina ASAP and Inpatient June, 2012Cedars-Sinai Medical Center, Los Angeles, California Clindoc/Orders Inpatient (Oncology) February, 2012Springfield Regional Medical Center, Springfield, Ohio ASAP November, 2011Cleveland Clinic Cleveland, Ohio ASAP (7 branch hospitals) April, 2011 thru February, 2012Branches worked: Hillcrest, South Pointe, Twinsburg, Marymount Main, Marymount South, Fairview and Lakewood Hospitals.CLINICAL EXPERIENCE (patient care)Montefiore Senior Living Cleveland, OHPerformed patient care, glucose monitoring and med-pass.Developed care plans for assigned patients as they pertained to both elderly and Alzheimers patients.Cedarwood Plaza Nursing Home Cleveland Heights, OHPerformed patient care, glucose monitoring and med-pass.Developed care plans for assigned patients.Aristocrat Berea Skilled Nursing and Rehabilitation Center Berea, OHPerformed patient care for children and young adults.Assisted with respiratory therapyGlucose monitoring and med-pass.Neon Health Services Cleveland, OHTriaged patients, obtained vital signs and assisted midwife practitioner with exams.Participated in patient teaching.Kindred Hospital Cleveland, OHPerformed patient care in both ICU and Step Down unit.Charted assessments and interventions.Assisted with respiratory therapy and wound care.Performed blood draws and med-pass, including tube feed med administration and IV medicines.TEACHING EXPERIENCE5 year Substitute Teacher LicenseSubstitute Teacher for four Akron, Ohio local school districts September, 2019Middle School and High-school levels to presentEDUCATIONAssociate Degree in Nursing (RN) May, 2011ATS Institute of Technology Highland Heights, OHBachelor of Science Degree in Mechanical Technology May, 1987The University of Akron Akron, OHAssociate Degree in Mechanical Engineering May, 1983Clark Technical College Springfield, OH |