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Title Customer Service Sales Associate
Target Location US-GA-Duluth
Email Available with paid plan
Phone Available with paid plan
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S H A T E I A D A N I E L SPHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address  Creston Park Court,Duluth, GA Street Address
PROFESSIONAL SUMMARYSKILLSBusiness Administration Georgia Gwinnett CollegeLawrenceville, GeorgiaSales Time ManagementProactivity Good Numeracy SkillsStamina Organizing DisplaysCustomer CareEXPERIENCETeam Lead Sales Associate/ Key Holder, The Oil Bar, Aug 2017-2022, Duluth, GA Excelled and thrive in making customers feel comfortable to buy top-notch, all-natural, handmade products so well that I contributed to the rebranding and upgrading of the company.Lead a team of 4 individuals in sales making sure all duties and task were completed by each individual as well as meeting our daily sales goals. Prepare body products with extreme accuracy and quality that my original customers would bring in groups of others into the store therefore increasing consumer traffic. Participated in the recruiting, interviewing, and hiring process of all sales personnel. Trained sales team members in policies, procedures, and strategies for maximizing store profits.Observed sales team and customer behaviors to minimize shrinkages from misuse or theft.Managed store products by preparing for new lines and optimizing merchandising for maximum sales.Reviewed transactions regularly for accuracy and reconciled cash through shifts to minimize losses.Processed special customer requests for backorder items, refunds, and exchanges. Implemented strategies to meet sales and service goals for long-term lines and short-term promotional products.Customer Service Associate/ Cashier/ Trainer, Publix, Jun 2020 Jul 2021, Duluth, GA Front desk customer service associate in a supervisor lead position. Led my team and provided excellent customer service to all customer service while also training new associates.Increased customer satisfaction ratings by providing prompt and accurate service. SDCurrentMay 2016Solved complaints by customers and issued credits for returned merchandise. Assisted customers with locating items, answered questions, and provided directions. Cook/Prep Cook/Dishwasher, Famous Toastery, Sep 2017 Sep 2018, Suwanee, GA I started as a Dishwasher / Prep Cook.I made sure everything was properly sanitized and cleaned in an timely manner. I made sure required items were prepped in abundance with extreme accuracy. I graduated to the Salad/Sandwich bar station where I had more responsibilities such as preparing everything freshly and house made such as salad dressings, salsa's, and cold salads.I then graduated to the Cook/Grill station where I had to be quick on my feet and thinking making sure I put the orders out in a precise and timely manner making sure customers received the best possible product.Cashier/Customer Service, Sprouts Farmers Markets, Jun 2016 Jan 2017, Peachtree Corners, GAI was quick and helpful with customers.I provided them with excellent customer service when ringing them out. I was very knowledgeable on where items in the store were located as well as my product codes for produce and bulk items.I made sure the front drink coolers were stocked accordingly. EDUCATIONNone, Business AdministrationGeorgia Gwinnett College Lawrenceville, GAHigh school diplomaArcher High School Lawrenceville, GA

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