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Click here or scroll down to respond to this candidateCandidate's Name
Philadelphia, PA Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONALSUMMARYExperience Dental Front Desk Receptionist adept in providing excellent administrative and clerical support in high volume dental offices. Skilled in maintaining schedules, making appointments, taking messages, and treating patients with care and respect. Bringing forth the ability to manage front desk settings with organization and a sense of calm. Eager to join a new dentist office where I can utilize my skills to help others.SKILLS Strong Verbal and CommunicationWritten Ability to Multitask Microsoft Office Epic knowledge Ability to Work Under Pressure Good Telephone Etiquette Time Management Knowledgeable in Eagle software andDentrix soft Knowledge of Office Technology Highly Organized Interpersonal Communication Skills Knowledge of Dental and MedicalTerminology Activities of Daily Living (ADL)Assistance Tracking And Maintaining SterilizationRecords Computerized Maintenance ManagementSystems Documentation Knowledge of State Regulations Proficient in Epic Patient Scheduling Dental staff assistance Insurance Billing Dental Software Management HIPAA Compliance UnderstandingWORK HISTORYFRONT DESK RECEPTIONIST /DENTAL ASSISTANT 06/2022 to 12/2023 Bliss Dental Philadelphia PA Greeting patients and effectively managing all front desk tasks and procedures to ensure proper office workflow. Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses. Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction. Sterilized rooms and prepped equipment and instruments for 30 procedures daily. Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently and calmly handle heavy phone and waiting room volumes. Utilized dental software to update patient records and manage office files. DENTAL ASSISTANT /STERILIZATION INSTRUMENTS 04/2020 to 05/2022 Smile Team Dental Philadelphia PA Assisted dentist and/or dental hygienist during chairside procedures including but not limited to operative, preventive, periodontal, endodontic, prosthetic, limited orthodontics, and oral surgery. Maintained a clean and sterile work environment to prevent cross-contamination and infection. Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed. Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety. Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records. HOME HEALTH AIDE 04/2017 to 03/2020Total Home Health Agency Philadelphia PA Recorded patient information by making entries in the patient journal and notifying the nursing supervisor of changing or unusual conditions. Maintained a safe, secure, and healthy patient environment by following asepsis standards and procedures, maintaining security precautions, and following prescribed dietary requirements and nutrition standards. Assisted clients with daily living activities, enhancing their independence and quality of life. Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes. Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences. Helped family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient.PATIENT CARE TECHNICIAN 06/2017 to 06/2019Hahnemann University Hospital Philadelphia PA Assist nurses with admissions, transfers, discharge processes, and record vital signs, temperatures, blood pressure, pulse, and respiration rates from oxygen and suction equipment. Measure and record food and liquid intake, collect fluid specimens; report any change in patient conditions to medical team or Charge Nurse. Assisted patients with their basic needs, such as eating, drinking, dressing, bathing, and personal hygiene as well as transport patients to and from other departments. Provided direct care to patients with long- and short-term treatment by carefully observing day-to-day patients' health and wellness including overall patient health, recovery, and reactions to treatment. Followed Physician's instructions in using equipment and performing simple procedures such as drawing blood, removing catheters. Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionalsDENTAL ASSISTANT 09/2014 to 06/2018HR Dental Office Philadelphia PA Performed general chair-side duties for general dentistry, endo procedures and oral surgery. Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads. Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate. Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment. Prepared and arranged instruments, medications and required materials for dental procedures. Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment. EDUCATIONDental Assistance05/2013Kaplan Career Institute, Philadelphia, PAHigh School Diploma 06/2004Youth Build Phila Cs, Philadelphia, PACERTIFICATIONS. CHHA - Certified Home Health Aide |
